Business Improvement Officer

2 days ago

Canberra, ACT, Australia Yass Valley Council Full time $60,000 - $90,000 per year

Posted:

29/08/2025

Closing Date:

21/09/2025

Job Type:

Temporary - Full Time

Location:

Yass

Job Category:

Executive Services

Job Description

Business Improvement Officer

Full-Time 2 year Term Contract

Location: Yass, NSW (within easy reach of Canberra)

Closes: 21 September 2025

Strategise, Develop, Deliver

Yass Valley Council is seeking a proactive and organised Business Improvement Officer to focus on supporting continuous improvement across the organisation. This new position is an opportunity to enhance Council's service delivery, operational efficiency, and strategic alignment through supporting business improvements and implementation of the financial sustainability roadmap.

Yass Valley, located in the heart of the Southern Tablelands, offers the perfect balance of country living and access to metropolitan amenities. With a vibrant community, growing economy and proximity to Canberra, it's an ideal place to live, work and lead.

About the Role

Reporting to the Senior Business Improvement Officer, you will:

  • Support systems thinking, performance measurement, and business improvement across teams, departments and directorates;
  • Support the delivery of Council's service review program ensuring alignment with strategic priorities to improve service delivery, reduce costs, and/or increase revenue.
  • Liaise with consultants engaged for technical deep dives, ensuring quality and delivery of meaningful insights and tangible outcomes that support Council's improvement objectives.
  • Track and draft reports on financial and non-financial benefit realisation.
  • Oversee reporting on financial and non-financial benefit realisation.

What We Offer

  • A supportive workplace culture committed to innovation and improvement
  • An inclusive culture where all our people are valued and equal employment opportunity, diversity and differences are respected
  • Health and Wellbeing program - annual flu vaccinations and injury prevention program.
  • Access to confidential Employee Assistance Program (EAP) service for you and your family

About You

  • You hold a relevant business or project related qualifications and/or demonstrated relevant experience.
  • You have experience in service planning, strategic analysis, project management, or business improvement within a complex organisation.
  • You have the proven ability to support high-impact projects involving multifaceted stakeholder groups, with a strong grasp of project management and financial acumen.
  • A commitment to fostering a culture performance, innovation, and strategic alignment.

How to Apply

Applying is simple

  • Upload your resume and cover letter outlining how your experience will result in the achievement of the key accountabilities.

  • Answering our pre-employment questions on the application form.

For help with your application, contact HR on

For specific role questions, contact Peta Gardiner, Acting Director Corporate & Community on

This position is a Grade 17 in Yass Valley Council's Salary System. Appointment is subject to relevant pre-employment checks and all applicants must have the right to live and work in Australia.

Council is an Equal Employment Opportunity Organisation. We are committed to building a workplace culture that values diversity and inclusion, and welcome applications from Aboriginal and Torres Strait Islander people, workers of all ages, people with disabilities, people who identify as LGBTQIA+ and those from culturally and linguistically diverse backgrounds.

Council also recognises the skills and attributes of veterans and welcomes applications from ex-service personnel.

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