Quality & Risk Officer

4 weeks ago

Bendigo, Australia Uniting AgeWell Careers Full time

About Us:

At Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy access to the community or residential services they need to live the life they want. With a range of services in many locations in Victoria and Tasmania, our 5000 staff and 600 volunteer staff are committed to high quality services and care.

Uniting AgeWell provide a workplace culture based on the BEST philosophy – Believe, Excel, Support and Trust – underpinned by our values of Kindness, Respect, Integrity, Innovation and Inclusion, and our customer service charter and promise that shape and inform all that we do.

Why choose Uniting AgeWell?

- Salary packaging benefit up to $15,900 + $2,650 annually
- Career pathways, education and training opportunities
- Comprehensive Employee Assistance Program available 24/7 for our staff
- Not for profit, values-based organisation

About the role:

The Quality and Risk Officer provides practical support, expertise and coaching to ensure effective use of systems and processes to ensure organisational compliance with the Aged Care Quality Standards and the Uniting AgeWell Clinical Governance and Risk Management frameworks.

The Quality and Risk Officer supports services (residential and home care) in meeting all accreditation requirements through:

- Provision of on-site education and training in all aspects of quality and compliance (in collaboration with UA’s Learning and Development team)
- Undertaking audits of practice and promoting change in practice (where required); building capacity through proactive, collaborative education and support
- Provide practical support and advice in quality systems and processes, including continuous improvement, feedback, customer experience, and incident and risk management
- Project planning and support collaboration with stakeholders for implementation models of care frameworks and best practice initiatives

About you:

You are passionate about what you do and want to make a difference in the lives of our residents and clients, enhancing their self-esteem and empowering them to make choices.

This is the place for you if you:

- Qualified as a Registered Nurse with current registration with AHPRA
- Extensive experience and expertise in working with or managing quality, clinical governance and quality improvement systems in aged care, health, welfare or other service industries
- Desirable Qualifications and/or experience in Palliative Care
- Experience in Project Management
- Demonstrated change management experience
- Experience in the aged care, palliative, community or health sector
- Are committed to being part of a workplace culture based on the BEST way of life (Believe, Excel, Support and Trust)

Essentials for working in Aged Care:

- A current Working With Vulnerable People card
- Current Flu vaccination and ongoing COVID-19 vaccinations
- Australian working rights
- Ability to pass a national police clearance and NDIS Clearance

Make a positive difference in your community – apply now

Aboriginal and Torres Strait Islander peoples are encouraged to apply for this role.

We are an equal opportunities employer and welcome applications from all qualified candidates.

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