Provider Operations and Partnerships Manager

Provider Operations and Partnerships Manager

Job Requisition Number: 13254

Date: 1 Oct 2025

Location: DOCKLANDS, VIC, AU, 3008

You’re only human.

It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.

We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.

The Health Partnerships and Networks team is on the lookout for a Provider Operations and Partnerships Manager— a strategic powerhouse who thrives on building strong relationships and driving operational excellence across our hospital partnership network.

In this pivotal role, you’ll lead high-impact initiatives, ensure regulatory compliance, and collaborate with key stakeholders to improve patient outcomes, data quality, and cost efficiency.

What You’ll Be Driving

- Lead strategic programs across Medibank’s public and private hospital portfolio.
- Build trusted partnerships with public hospitals and government health departments.
- Manage benefit outlay, rate reviews, and compliance frameworks.
- Oversee Out-of-Contract (OOC) and Hospital Closure processes.
- Deliver the Control Assurance Program (CAP) audit pipeline.
- Coordinate annual funding updates for Public Hospitals, Second Tier, and Brochure schedules.
- Champion process improvements and risk mitigation strategies.
- Collaborate cross-functionally to deliver customer-first outcomes.

What You’ll Bring

- Tertiary qualifications in a relevant field (bonus if you’re SAFe, PMP, or Prince2 certified).
- A couple of years’ experience in project delivery, ideally in agile environments.
- Strong stakeholder engagement and communication skills.
- Proven ability to juggle complex initiatives and competing priorities.
- Experience in compliance, governance, and continuous improvement.
- A strategic mindset with a passion for enterprise-wide impact.

Apply now and help us redefine how partnerships drive better outcomes for Australians.

Imagine working with us

We understand that work means different things to everyone... We know happy, healthy people make great teams, and great teams put more heart into each customer and patient interaction. And that’s why we’re reinventing work.

Imagine a workplace where work didn't feel like work. A workplace where you could shape when and where you work to have more impact. Where flexible working isn’t a buzzword, it’s a reality.

Imagine a workplace that helps you and your family thrive. Where connection, personal development and health and wellbeing are front of mind. To learn more about our benefits go to https://careers.medibank.com.au/culture/rewards-benefits/

For you, work should help you Live Better. It should bring you fulfillment and joy. And with Medibank, it could.

Inclusion and Accessibility

We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander candidates, those with disabilities, and LGBTQIA+ community including transgender and gender diverse applicants.

For any adjustments or alternative formats during the recruitment process, please contact us at careers@medibank.com.au. To learn about our commitments and employee experiences, go to https://careers.medibank.com.au/culture/diversity-inclusion/

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