(14/10/2025) IFS & Early Help Coordinator

2 weeks ago


City of Melbourne, Australia MacKillop Family Services Pty Full time

About the role

This position is situated within the Family & Community Services Team, situated in the SouthMetro Region. The role is based at the Dandenong office.

The Integrated Family Services & Early Help Coordinator provides leadership to the IFS & Early Help Teams across Southern Melbourne. The position will be responsible for contributing to high quality practice through informal and additional supervision, coaching, consultation, support and training for staff and students, the development of the services and quality improvement practices, and the provision of casework, group work and capacity building across the teams.

The role requires the incumbent to hold a relevant tertiary qualification, which may include a Bachelor’s degree in Social Work, Child Development, Psychology or a related subject area. Candidates who are working towards their Bachelor degree or who hold a relevant Diploma qualification and have substantial experience, are also encouraged to apply. The incumbent is required to be flexible to the needs of the program, including: being available to work outside of business hours (the program operates between the hours of 7am-7pm).

This is a Full-Time parental leave cover (38 hours per week) opportunity based in Dandenong within our South Metro Family Services Program. The position reports to the Manager Family & Community Services, North & South. The role involves working across Early Help partner sites, located at Schools and Learning Centres in Cardinia.

Proficiency in additional community languages would be highly regarded for this role.

Key Selection Criteria

To be successful in this role, you will have:

- Significant work experience in a relevant field which supports an understanding of community development, key child development issues relating to young parents and their families who have complex needs.
- Sound knowledge of the Children, Youth and Families Act 2005, MARAM Framework and Information Sharing Scheme, and policies relating to child welfare and the Best Interests of the Child Practice Model.
- Highly developed skills in assessing risks, needs and safety for vulnerable children, young people and families.
- Excellent communication, written, verbal and computer skills.
- Ability to participate collaboratively and constructively within teams of peers, staff and other stakeholders, as well as initiative and effective personal judgement when working alone.
- Demonstrated team building capacity and promoting a positive culture and in providing leadership and supervision for staff.

Please address the full Key Selection Criteria outlined in the PD as part of your application.

For a full position listing, please click APPLY. The Position Description is available for review at the bottom of the page.

For more information, please contact:

Erin Carolan at erin.carolan@mackillop.org.au

Our offer

- Hourly Rate of $58.23 to $60.66 as outlined in the SCHADS Award Level 7, dependent on qualification and experience.
- Salary packaging – we can help you to maximize your salary packaging up to $18,550 per year, which allows you to reduce the amount of tax you pay.
- Paid Training that is industry specific including Safe & Together (CORE), Sanctuary and Cultural Awareness training.
- Fitness Passport - a discounted workplace health and fitness program available to you and your family.
- Employee Assistance Program - Free access to a wide range of options with all aspects of life such as social, financial, physical, mental health by providing counselling and coaching supporting relating both to your circumstance, including health advice from qualified nutritionists.
- Supportive Environment - Monthly supportive meetings with your direct manager.
- Sanctuary Organisation - MacKillop’s work is underpinned by the Sanctuary Model, an evidence-supported, whole of organisation framework that brings our values to life. The model reinforces our ability to create a safe environment that teaches people to cope effectively with stress and trauma, and to heal.

You must have

- Valid and current Driver’s Licence;
- Satisfactory Criminal History Check (paid for by MacKillop);
- Valid Employee Working with Children Check;
- Valid and current NDIS Workers Screening Check. MacKillop can assist successful candidates with their application.
- Brief & Intermediate MARAM certificate or a willingness to obtain

Our Commitment

MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person at MacKillop has the right to be safe and to be treated justly. We value every person’s ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age.

It is our goal that MacKillop Family Services continues to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position.

Shortlisting for this position may commence immediately so please submit your application as soon as possible.

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