Clinical Business Analyst

Empower healthcare with us: your expertise, our innovation. Join our Business Consulting team as a Clinical Business Analyst. Be part of a supportive and collaborative team that values your expertise. In the rapidly evolving landscape of healthcare, the Business Consulting team plays a pivotal role. This team is an integral part of the Digital Health Services department, servicing Northern Sydney Local Health District (NSLHD) and Central Coast Local Health District (CCLHD).

Employment Type: Permanent Full Time
Position Classification: Health Manager Level 3
Remuneration: $2436.82 - $2768.26 per week
Hours Per Week: 38
Requisition ID: REQ615932
Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone. There's a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.

NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism.

Where you'll be working
Office based at Royal North Shore Hospital, St Leonards or at Gosford Hospital, Gosford. Our team supports all facilities across NSLHD & CCLHD, so travel to other sites within NSLHD and CCLHD.

The Clinical Informatics Unit exists within the Clinical Informatics Department of Information Communications and Technology (ICT), Northern Sydney Local Health District (NSLHD).
The unit provides:

- ongoing application support and management of clinical and patient management applications

- clinical application upgrades and maintenance

- eMR data quality and management

- expert knowledge, ongoing enhancements, optimisation and development of the eMR and

- consulting services on the development of new clinical applications, advice on business process reengineering and transformation, change management, benefits realisation and post implementation reviews

The Senior Clinical Systems Business Analyst will be responsible for developing and maintaining the customer interface.
The position is actively involved in the co-ordination and execution of business process redesign, documentation of workflows, benefits realisation, post implementation review and facilitation of workshops across Northern Sydney and Central Coast Local Health Districts for identification and implementation of business and organisational change management initiatives in the context of Clinical Systems. This position is also involved in policy creation and review, assisting with tender documentation, briefs and business cases.

People of Aboriginal and/or Torres Strait Islander background are encouraged to apply.
Candidates will need to meet the following criteria:

- Qualifications in Health / Health Sciences or equivalent work experience. Demonstrated experience in a Cerner health environment and/or in hospital environments.

- Extensive experience in conducting business process re-design, documentation of workflow, data flow analysis diagrams, benefits realisation and change management documents. Proficient in Microsoft Visio, Project, PowerPoint, Word and Excel.

- Excellent verbal and written communication skills including the ability to prepare project documentation, analyse, interpret policies, procedures and standards, give presentations and liaise effectively at all levels.

Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Rusayl Bentiroso on Rusayl.Bentiroso@health.nsw.gov.au

The team enriching health in millions of ways every day.

Applications Close: 17 November 2025
Tentative Interview Date: Week commencing 24 November 2025

NSW Health acknowledges the people of the many traditional countries and language groups of New South Wales. It acknowledges the wisdom of Elders past and present, and pays respect to all Aboriginal communities of today.

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