Customer Service Officer

3 weeks ago

Eastern Creek, Australia Norwest Recruitment Full time

Job Description

- Eastern Creek - Plenty of Parking
- Full Time 9am - 5pm
- $63,000 + Superannuation

Are you exceptional over the phone and enjoy helping people solve problems, good at managing a busy yet varied day and working well in a team?

Be a part of a company that loves making their staff feel like they are a part of the family, with an onsite Gym, Games Room and Massage Chairs this role will be working in a long-standing team navigating through a variety of customer service enquiries.

Day to Day:

- Handling inbound spare part, pricing, and warranty enquiries via phone and email
- Managing a busy inbox - processing sales orders, credits and general enquiries working closely with the Supply Chain team
- Calls and emails regarding availability and ETA's and complaint handling
- Covering social media enquiries and promotions
- Supporting and working closely with other states across Australia

What we are looking for:

- A team player, working in a tight knit team
- Strong communication skills and attention to detail
- Committed and eager to learn, they offer plenty of support and training
- Strong data entry skills working in a busy environment

If this sounds like you or anyone you know hit apply now or email your resume to ammi@norwestrecruitment.com.au

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