▷ 15h Left Customer Contact Officer
3 weeks ago
Expressions of Interest – Customer Contact Officer (Level 2 and above)
Whether you're experienced in admin, passionate about helping people, or keen to be the friendly face (or voice) on the front line – we’d love to hear from you.
You might be suited to one of these roles if you:
- Love being organised and keeping things running smoothly
- Enjoy helping people and solving everyday problems
- Know your way around systems like MS Office or CRM platforms
- Thrive in a team environment and aren’t afraid to take initiative
- Bring a positive attitude to work (even on Mondays)
A typical day could include:
- Answering enquiries from the public by phone, email or over the counter
- Supporting internal teams with admin tasks like data entry, scheduling, or document prep
- Helping residents with council processes like rates, permits, or bookings
- Logging and updating records with accuracy
- Keeping calm and helpful when things get busy
Locations: Roles vary across councils in South East Queensland – from Brisbane to the Gold Coast, Ipswich, Moreton Bay, Redlands, and beyond.
Flexible durations: We work with both short-term contracts and longer-term opportunities – perfect for building local government experience or finding the right long-term fit.
Sound like your kind of gig?
If you’re ready to bring your energy, admin skills, and people smarts to a role that supports local communities – register your interest today. We’ll be in touch when something suitable comes up.
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