Technician EUC Support

1 week ago

Council of the City of Sydney, Australia Endeavour Energy Full time

There’s never been a better time to be in energy. And there’s never been a more exciting time to be at Endeavour Energy.

More than 2.7 million people across New South Wales rely on us every day for the supply of safe and reliable power to their homes and businesses. We employ more than 1,700 people across our catchment, making us one of the largest employers in Sydney’s Greater West.

To work with us in this role, you don’t need to have any energy experience. We need talented people who are ready for challenge and growth and value a sense of care and belonging. Why? Because our vision is to lead the way with smarter energy solutions. Play your part in helping us to put the customer first and transition to a cleaner, more sustainable energy future for us all.

About the role

In this 12-month fixed-term role, you’ll provide on-site support for desktops, laptops, tablets, mobile devices, and first-level Helpdesk services across our locations. You’ll be the go-to person for troubleshooting, system maintenance, and customer-focused tech support that keeps our business running smoothly. Flexibility is key, as some shifts may start earlier or finish later depending on operational needs.

What You’ll Do

- Provide hands-on IT support and resolve incidents quickly to minimise disruption.
- Deploy, maintain, and troubleshoot end-user devices and applications.
- Support network access, printing, conferencing, and security updates.
- Deliver customer-focused Helpdesk support, both face-to-face and online.
- Contribute to continuous improvement and help shape our technology culture.

What we're looking for

- Experience in desktop and end-user support, ideally in a similar role.
- Strong problem-solving and decision-making skills.
- Technical capability with devices, software, and support systems (e.g., ServiceNow).
- Excellent communication and stakeholder engagement skills.
- A team player who thrives in a dynamic, customer-focused environment.

Required Qualifications

- Diploma in a Technology related discipline or equivalent experience
- Must hold a current driver’s licence to travel between sites as required

Desirable Qualifications

- Microsoft certification in end user operating system support

For further information, please contact recruitment@endeavourenergy.com.au

Applications close -29 September 2025.

When we power together, we can achieve so much more.

At Endeavour Energy, having a diverse and inclusive workplace makes us better, safer, and stronger. We strive to create an environment where everyone feels safe, motivated, valued, included and respected.

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