Part Time Front Office Receptionist

3 weeks ago


Brisbane, Queensland, Australia UniLodge Australia Pty Part time
Essence Suites Taringa and Chermside are looking for another Front Office Receptionist to join the team on a Part Time Basis.

22nd July, 2025

The Role
Offering best-in-class customer service, you will be the first point of contact for all Essence guests and visitors. You will make accurate and timely reservations, respond to enquiries via phone and email in a proficient manor, and endeavour to achieve a positive guest experience for all. Using upselling techniques, you will promote our properties and the Essence brand to maximize room occupancy and promote available hotel services and facilities. Employing your knowledge of local areas, you will offer insights and make recommendations to our guests during their visit.

Experience & Skills
We believe that attitude is everything in this position, so we are looking for reliable team players. Your engaging and bubbly personality, along with your exceptional communication skills, will contribute to enhancing the overall guest experience from check-in through check-out. You will be comfortable working in a changing environment and able to remain calm, efficient, and organized during peak periods.

You will have the following:

- Eligibility to work in Australia.
- National Police Check (completed within the last 3 months)
- Solid admin and computer skills are essential for this role.
- Previous hotel or conference experience preferred; knowledge of RMS is advantageous.
- Availability to work 30 hours per week on a rotating roster from Monday to Sunday.
- Flexibility to work across both Chermside and Taringa.

About Essence Hotels & Apartments
Essence Hotels and Apartments is part of Australia's leading student accommodation provider, UniLodge. Our properties at Chermside and Taringa offer four-star luxury accommodation and state-of-the-art meeting and conference facilities. We are ideal for medical stays, business, or leisure.

If you can make people feel welcome and valued, and aspire to develop your skills and grow your career, we encourage you to join our team and share our vision—building inclusive communities for inspired living.

We are ambitious, progressive, and passionate about our mission. Our workforce reflects a culture of trust, engagement, collaboration, and fun. We value diversity and aim for our teams to mirror this diversity.

Our people are our greatest asset. We invest in your growth through learning and development programs, career progression, rewards & recognition, mental health & wellbeing programs, Employee Assistance Program (EAP), and more.

Join The Team
If you have a passion for delivering excellent customer service with a smile, click 'Apply' to submit your Cover Letter and Resume.

To learn more about working with us or what we do, visit https://www.essencehotelsandapartments.com.au/ or follow us on LinkedIn.

UniLodge is a 2024 Circle Back Initiative Employer – We respond to every applicant.

UniLodge reserves the right to withdraw this advertisement at any time. Applications are considered as received.

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