Intake Clinician

About us

Stride is the largest provider of headspace centres in Australia and are leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention. Stride is a name that expresses our ambition – it’s a name that’s purposeful and shows awareness of the important role we play in the recovery journey.

About the headspace Townsville service

headspace Townsville, under the leadership of their lead agency Stride, deliver high quality evidence-based clinical care to achieve better health outcomes for young people aged 12-25 years.

Our multidisciplinary team supports young people in the Townsville region by providing support for mental health, physical health, alcohol and other drug use, and getting into work and study.

headspace Townsville offers a number of evidence based mental health and wellbeing treatments that range from low intensity brief interventions through to high intensity long-term interventions. These include:

- One-At-A-Time supports when young people may only be needing a few sessions with a clinician to work on current stressors or concerns.

- Moderate intensity medium‑term individual and group therapy when young people may need a few more sessions to work on specific concerns such as anxiety, depression or other mental health difficulties.

- A dedicated suicide prevention program (You Are Not Alone – YANA) that provides time‑limited high intensity interventions for young people who are experiencing suicidal thoughts and behaviours.

- A dedicated trauma program (‘Tern’ program) that provides recovery focused long‑term high intensity interventions for young people who have experienced multiple traumas throughout their lives.

Role overview

The headspace Youth Access Team is comprised of Intake Clinicians who act as the first point of contact for young people accessing the headspace service and play a significant role in their continued engagement. This role provides high quality assessments as well as evidence based therapeutic interventions tailored to meet the individual needs of the young person. This includes a variety of modalities ranging from brief interventions through to longer‑term care for young people experiencing mild to moderate mental health difficulties.

Key responsibilities

- Provide comprehensive mental health assessment, case management, intervention or group work as required

- Provide evidence-based low intensity and moderate intensity mental health interventions to young people aged 12 - 25

- Liaise with Senior Clinicians to monitor and manage client pathways, support referral triage and support transitions to other services within the community

- Participate in the provision of appropriate mental health education programs for health professionals, community-based services and community groups as required

- Participate in the identification, development and implementation of quality and service improvement activities that continually improve client care and enhance the delivery of services within a multidisciplinary team and the service.

On Offer

- Based in Townsville, QLD

- Fixed‑term full‑time opportunity available until 2027 with the opportunity to extend subject to extended funding

- Paying on HPSS Level 3.1 – 3.2 plus Super

- Leave loading at 17.5%

- Salary Packaging options (up to $15,899 tax free)

- Meals and entertainment allowance of up to $2,650

- Paid parental leave

- Stride Rewards – access to discounts from 100s of retailers (fashion, food and fitness)

- One additional paid wellbeing leave day per year

- Purchase up to 5 additional leave days in a 12 month period (pro rata entitlement if part‑time)

headspace Townsville also provides

- A learning and growth culture

- Administrative support from a team of receptionists

- Weekly supervision via case review as well as access to monthly individual supervision

- Access to training opportunities

- Online training and resources through Stride and headspace National

Requirements

- Must have one of the following: General or Provisional AHPRA registration as a Psychologist, Mental Health Occupational Therapist, Mental Health Nurse OR Social Worker with AASW registration/eligibility OR Counsellor with Level 3 ACA registration or PACFA equivalent.

- Demonstrated knowledge and skill to undertake routine clinical practice with a superior understanding within the continuum of care.

- Ability to participate in a multidisciplinary team utilising high level communication skills to establish effective partnerships and provide consultation to the team as well as government and other non‑government service providers.

- Demonstrated ability to contribute to the professional development of self and others through education, professional networking and application of evidence-based practice.

- Must be eligible to apply/currently hold a Blue Card.

- Must hold/be willing to apply for NDIS worker screening clearance.

Stride is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Stride must undergo required screening processes prior to their successful appointment.

Stride is an inclusive workplace and we encourage applications from diverse backgrounds in order to enhance the depth of cultural diversity and insight within our workforce.

This includes but is not limited to people with a lived‑experience of mental health recovery, Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, LGBTQIA+, and people with disabilities.

Apply Now

To apply complete the online application form, attach a copy of your CV and a cover letter outlining your suitability for the available role.

Closing date for applications: Applications will be viewed and actioned upon receipt, with a final closing date of 28 November 2025.

For queries email recruitment@stride.com.au.

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