Strategic Account Director – Telco

Overview

Purpose

We are seeking an accomplished Strategic Account Director to lead our largest accounts within the Tier 1 Telco sector. Based in either Sydney or Melbourne, you will drive growth, engagement, and revenue generation for our key clients. Your role will involve strategic upselling, identifying new business opportunities, and delivering tailored solutions from our suite of world-class Decisioning software, Credit Bureau data, Open Banking Solutions, and Fraud & ID offerings.

What we are looking for in a candidate

Our ideal candidate is a results-driven professional with a proven track record in managing strategic accounts. You will represent our company as a trusted advisor, demonstrating deep industry knowledge and a commitment to excellence. Collaborating with cross-functional teams, you will ensure high-quality outcomes for both Experian and our valued clients.

Your primary responsibility will be achieving sales targets by understanding client needs and aligning our solutions with their commercial objectives. Your agility, curiosity, and creative problem-solving skills will be essential. We seek a dynamic individual who combines strategic thinking with strong sales methodology.

What you’ll be doing

- Sales Generation
- Lead and expand relationships with our largest clients in the Telco sector
- Identify growth opportunities within existing accounts and proactively pursue new business prospects
- Taking the commercial lead in achieving positive bidding outcomes
- Align Experian’s value propositions with client business drivers
- Champion Experian values
- Maintaining and growing the existing revenue footprint within the strategic accounts

- Maintaining a Client Focus

- Deliver exceptional client focus, targeting industry-leading Net Promoter Score achievement
- Become a Trusted Advisor and go-to Subject Matter Expert for your customers, participating in the development of key solutions to make their business more successful

About Experian

Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We/'re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. We/'re a constituent of the FTSE 30 and for more than 125 years we/'ve helped economies and communities flourish — and we/'re not done.

Discover the Unexpected - Our 22k amazing employees in 30+ countries believe the possibilities for you, and the world, are growing. We/'re investing in the future, through new technologies, accomplished people and innovation so we can help create a better tomorrow. To do this we employ /'big-thinkers/' and /'can-doers/' that share our purpose #uniquelyexperian

Experience and Skills

More about you

- 10 to 15 years of experience dealing with strategic accounts
- Able to demonstrate a history in complex sales and understanding complex solutions
- Works with an enthusiastic outlook and a strong team orientation
- Advanced communication, presentation and listening skills
- Strong time management and organisation skills
- A consultative and approachable manner
- Strong influencing skills
- Strong problem-solving ability

Why Experian

- Experian is a leading global information services company, providing data and analytical tools to clients around the world. We help organisations to manage credit risk, prevent fraud, target marketing offers and automate decision making. Experian also helps individuals to check their credit report and credit score and protect against identity theft.
- Clients around the world look to Experian to help them make the right customer decisions and to effectively manage those relationships for sustained growth and profitability. From increasing profitability to reducing bad debt, to improving customer loyalty and minimising operational costs, we help our clients understand what matters most about their customers so that they can effectively manage risk and increase their overall portfolio value.

Benefits/Perks:

- Novated Leasing & Salary Packaging
- Great compensation package and bonus / commission plan
- Core benefits including Experian shares discount and wellness program
- Flexible work environment, hybrid model
- Flexible time off including volunteer time off, personal leaves and paid holidays
- 17 weeks of Paid Parental Leave, family care leave and up to 5 days study leave

Additional Information

Our uniqueness is that we truly celebrate yours. Experian/'s culture and people are key differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian/'s strong people first approach is award winning; Great Place To Work in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian/'s DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

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