Key Account Manager

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Key Account Manager - TfNSW - Newcastle

Date: Oct 7, 2025

Location: Newcastle, New South Wales, AU

Company: Hatch

Requisition ID:96575

Job Category:Engineering; Infrastructure

Location:Newcastle,New South Wales,Australia

Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise inmining , energy , and infrastructure ,our 10,000 colleagues in 150 countries tirelessly work toward bettering the industries in which we operate. With practical solutions that are safe, innovative and sustainable, we think globally while acting locally.Are you looking for an opportunity to join a diverse group of professionals who are committed to remaining exceptional? We look forward to hearing from you.

Our expertise in infrastructure includes aviation, highways and bridges, planning and advisory services, ports, rail and transit, tunnels, and water. Want to be part of the creation and construction of our cities? Then the infrastructure team is for you

Hatch has an opportunity for a Key Account Manager – TfNSW to join our Highways & Bridges Group based in Newcastle or Sydney. Reporting to the Regional Director, Highways & Bridges - AUA, you be working across a number of high-profile road and rail projects, while supporting teams across the country.

You will have a responsibility over developing new business; being the key account manager for Transport for New South Wales; hiring and expanding the team; maintaining and nurturing existing client relationships; liaising with other business sector leaders and teams within the organization and generally raising the profile of Civil Engineering offering across the market.

Key responsibilities:

- Leading and providing support to business development and strategic initiatives, including preparation of proposals;
- Lead contract negotiations including variations, claims and commercial disputes, and ensure fulfilment of contract negotiations;
- Project direction on various multi-discipline projects;
- Monitor output to ensure all of the teams’ work is completed to a high technical standard, within agreed budgets and timeframes, and in compliance with Hatch’s Business Systems;
- Developing new and maintaining existing client relationships;
- Mentoring and development of technical staff;
- Provide vision and leadership to team members;
- Hiring and expanding the team;
- Liaising with other business sectors leaders within and outside of the organization; and,
- Approval of employee time, expenses and other management functions needed for day-to-day operations.

Qualifications and experience:

- A relevant degree in Civil Engineering;
- Extensive industry experience as a Civil Engineer recognized by Clients at state level. There should be key milestones reached with Transport for New South Wales;
- Assist other staff in team situations and actively share technical knowledge and expertise;
- Understanding of design and analysis of roads, freeways, intersections and drainage;
- Ability to both work as an individual or in a multidiscipline team with minimal supervision;
- Flexible in attitude and ability to both lead and direct a small team of technical staff;
- Sound knowledge of Australian Standards in current engineering and construction principles, methods and practices; for TfNSW and Australian Standards;
- Track record of delivering complex multidisciplinary projects on time and to budget.
- Professional Engineer registered with Engineers Australia or other relevant country registration;
- Experience and interest in business development initiatives, and in the development and maintenance of client relations;
- Ability to communicate effectively and professionally with all levels of staff and clients (both written and spoken);
- Excellent analytical, problem-solving and decision-making skills;
- Excellent interpersonal and teamwork skills in complex and changing environments.
- Collaborate on exciting projects to develop innovative solutions

What we offer you?

- Flexible work environment
- Think globally, work locally

Don't meet every single requirement? You don't need to. At Hatch, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed.

As an accredited Employer of Choice for Gender Equality (WGEA) and Equal Opportunity Employer, we are committed to fostering a workforce in each of our locations that reflects the diversity of the communities in which we operate. Within Australia, this includes supporting and encouraging a flexible workplace and a comprehensive benefit offering. If you have any special needs requirements, please discuss with us and we will do our utmost to accommodate your request.

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