[15h Left] Employment Case Managers

3 weeks ago

City of Melbourne, Australia Workskil Full time

Overview

Empathetic – Adaptable – Respectful - Clear Communicator - Patient

Does this sound like you?

We are looking for outstanding candidates who possess these qualities to enter the rewarding world of Employment Services.

As a Case Manager (Employment Coach), you will play a pivotal role in helping customers find suitable employment and assist them in overcoming challenges they may be facing on a personal and/or professional front.

There are multiple full-time ongoing roles available at our Fitzroy site where ongoing support, mentoring and training will be provided.

At Workskil, you’ll experience the work/life balance that comes with working a 9-day fortnight, with a dedicated and fixed day off every second week. You will still receive the remuneration of a full-time employee in addition to the ability to salary package.

Responsibilities

- Coaching and mentoring on employability skills
- Finding job opportunities
- Referring customers to external support networks where necessary
- Accurately documenting customer information within Workskil Australia and Government systems

Qualifications

- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Ability to achieve individual targets and work to clearly defined KPIs
- Strong administration skills and IT literacy, including data entry, Word, Excel and Outlook
- Attention to detail and ability to work under pressure
- Willingness to complete a Certificate IV in Employment Services (fully funded by Workskil Australia)

Benefits

- Attractive Salary
- Wellbeing Day (9-day fortnight)
- Salary Packaging options
- Parental Leave
- Career Progression
- Leadership Training
- Transforming lives is at the heart of what we do
- Caring Culture
- Diversity & Inclusion
- Investing in your career development through training and development

The Application Process

If the Employment Coach role is of interest to you and you’re genuinely interested in making a difference, we’d love to hear from you. To apply, we’ll need a resume and cover letter telling us why you’re a fit for the role.

If you progress through our screening process, there are a few other requirements which we’ll need you to obtain as follows:

- National Police Clearance
- Working Rights Check

Want to know more about Workskil Australia? Check us out at https://www.workskil.com.au/

Workskil Australia is an inclusive, equal opportunity employer and we particularly welcome applications from Aboriginal and Torres Strait Islander people, applicants from culturally and linguistically diverse backgrounds and applicants who have a disability. We deliver a range of employment and community services to children, young people and their families and are committed to creating a safe environment for children and young people in the delivery of these services.

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