Service Lead

1 week ago

Geelong, Australia Aruma Full time

About Us:

At Aruma, we are champions of diversity, inclusion, and human rights. Guided by our BRAVE values (Bold, Respectful, Accountable, Valuing Teamwork, and striving for Excellence), we empower people with disabilities to live the life they choose. We are proud to be a values-driven organisation making a meaningful impact every day.

About the role:

As a Service Lead in Community, you’ll lead a team of Support Workers to deliver high-quality, person-centred services that empower people with disabilities to live inclusive and meaningful lives. This is a hands-on leadership role where you’ll work closely with customers, families, and staff to create a positive and inclusive environment.

What You'll Be Doing and What you'll Bring:

You’ll be responsible for guiding and mentoring your team, ensuring services are delivered safely, effectively, and in line with Aruma’s values. You’ll also play a key role in service development, compliance, and continuous improvement.

We’re looking for someone who:

- Experienced & Qualified: Minimum 3 years in disability services with a relevant qualification in Individual Support or related field
- Strong Communicator: Builds trust through clear communication and strong people skills
- Team-Oriented & Independent: Works collaboratively while confidently managing tasks solo
- Respectful & Values-Driven: Patient, inclusive, and committed to human rights-based, person-centred approaches
- Proactive & Reliable: Organised, dependable, and gets on with the job
- Willing to Learn: Open to feedback and continuous development
- Emotionally Intelligent: Brings life experience and empathy to participant and team interactions
- Leadership-Ready: Skilled in mentoring staff, managing service delivery, and engaging families
- Compliance-Focused: Understands safeguarding, NDIS standards, and legislative requirements — with support from us every step of the way

Benefits of working with Aruma

- Salary Packaging: Up to $15,900 for everyday living expenses and $2,650 for meals and entertainment – all tax-free.
- Discounted Health Insurance: Access to discounted cover through Bupa
- Free Employee Assistance Program (EAP), including support for legal, financial, family, and lifestyle matters
- Access to Fitness Passport for discounted gym memberships
- Annual BRAVE Awards and regular performance reviews
- Ongoing training and career development opportunities
- A values-driven culture where your contribution is recognised and celebrated

Candidates with a disability are encouraged to apply now Your valuable insights will enrich our advocacy efforts and foster a more inclusive world.

We are an equal opportunities employer and welcome applications from all eligible candidates. Only applicants with the right to work in Australia will be considered.

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