Casual Support Workers

Do you want to be part of a dedicated team? Working at CAAPS Aboriginal Corporation is not your average job; we deal with different people and face different challenges every single day. You won’t find many challenges that are as rewarding as supporting someone to change their life.

We are always on the lookout for enthusiastic people who want to start or advance their careers in community services. We offer excellent benefits and conditions and while CAAPS work supports families, this includes the families of our employees so we have family-friendly policies to assist you with work-life balance and cultural safety.

Why Work For CAAPS

- You are committed to the health and wellbeing of Aboriginal and Torres Strait Islander peoples
- You will receive immense job satisfaction working for a values-based organisation
- To have a career in an organisation that makes a difference
- To work in a family-friendly and supportive work environment
- Receive training and mentoring with the opportunity to improve and learn new skills
- Opportunities for career progression
- Take advantage of Salary Packaging benefits that increase your take-home pay
- Receive attractive leave conditions that accommodate cultural considerations, including 6 weeks annual leave (pro rata)

If you are interested in exploring employment opportunities at CAAPS, please complete the form through the link provided. If you would like to apply for vacant advertised positions, please scroll down to our Current Vacancies section at the bottom of the page for more information.

- Acknowledgments

- I understand a valid Working with Children's Card and National Police Check is required for employment at CAAPS Aboriginal Corporation

- The information I have provided below is true and correct.

- Full Name *
- Phone *
- Email
- Do you identify as Aboriginal or Torres Strait Islander? *
- Yes
- No
- What are your preferred work days? *
- Sunday
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- What is your availability? *
- Business Hours (Monday - Friday between 8am - 4pm)
- Weekend Day (7.30am - 4pm)
- Afternoon/Evening (between 3pm - 11pm)
- Nights (between 11pm - 8am)
- Please indicate areas of work that interest you (select all that apply) *
- Working with families and adults
- Working with youth (12-18)
- Working with children (under 12)
- Domestic work
- Administration
- What type of work are you interested in? (select all that apply) *
- Full-Time
- Part-Time
- Casual
- Other

- If "other" to the question above, please specify
- Do you have a current NT Driver Licence? *
- Yes
- No
- If yes to the question above, please advise the type of licence (C, LR, HR) and any restrictions
- Do you have a current First Aid Certificate? *
- Yes
- No
- Tell us why you would be a valuable CAAPS team member. *
- Please upload a copy of your resume * Max. file size: 128 MB.
- CAPTCHA

Application Guidelines

Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for all positions.

- For your application to be successful you will need to:
- be an Australian Citizen or have the ability to stay and work within Australia without restriction
- hold a current NT Driver’s Licence (minimum C class)
- hold / be able to obtain an Ochre Card (Working with Children Clearance)
- hold a current National Criminal History Check
- Current First Aid Certificate, or willingness to obtain
- have a willingness to maintain a drug-free lifestyle and participate in random screening as required by CAAPS policy
- To submit your application you must provide your resume along with a cover letter outlining your experience and addressing the selection criteria listed for the role to hr@caaps.org.au

If you are shortlisted for an interview you must produce required documents prior to the scheduled interview time.

This position is identified as a Special Measures Employment Opportunity.

The filling of this position is intended to constitute a special/equal opportunity measure under section 8(1) of the Racial Discrimination Act 1975 (Cth) and s 105 of the Anti-Discrimination Act 1992(NT). The position is therefore only open to Australian Aboriginal and/or Torres Strait Islander people.

Therefore, only Aboriginal and/or Torres Strait Islander peoples are eligible to apply. Prevailing recruitment processes will follow.

About the position

We are seeking someone to offer administrative and operational support to the management team to ensure the smooth operation of all CAAPS programs. Support CAAPS’ operations by integrating the Culture, Vision, Values, and Mission into your work.

Some of your responsibilities will be:

- Provide general administrative support to all managers where required, including managing calendars, preparing documents, presentations and reports, and managing communications.
- Maintain and organise CAAPS filing systems according to procedures and administrative standards.
- Contribute to a safe working environment by identifying, reporting, and addressing potential hazards, incidents, and accidents in line with CAAPS Policies, Procedures, and WHS legislation.
- Ensure offices and common areas are tidy and well-presented.
- Attend and actively participate in meetings as necessary. Produce meeting agendas, keep and distribute meeting minutes accurately.
- Work collaboratively as a positive member of a multidisciplinary team.
- Engage in quality assurance processes, focusing on continuous improvement.
- Participate in relevant training programs to enhance skills and knowledge.
- Demonstrate a commitment to a drug-free lifestyle; undergo a drug test upon employment and as requested by Management.
- Fulfill other duties as required within the scope of this position.

Your skills, experience and qualifications include:

- Effective verbal and written communication skills. Ability to adapt communication style to meet the diverse needs of others.
- Dedication to meticulous attention to detail with strong organizational skills.
- Demonstrated capacity to work independently and collaboratively within a cross-cultural environment.
- Ability to present a friendly, helpful, and positive image of CAAPS, with excellent telephone etiquette in line with CAAPS Customer Service Standards.
- Proficiency in using Windows software on personal computers, with practical word processing abilities and strong keyboard skills.
- Understanding of and commitment to maintaining strict confidentiality in the role.
- Experience in records management, data entry, report generation and minute taking.
- Proven experience or a Certificate in Administration or related field would be advantageous.
- Current NT Driver’s License (minimum C Class).
- Current First Aid Certificate.
- Current Criminal History Check.
- Current Ochre Card (Category E), or evidence of application.
- NAPCAN Mandatory Reporting Certificate, or willingness to obtain.

Why work for CAAPS?

- You are committed to the health and wellbeing of the Aboriginal and Torres Strait islander peoples
- You will receive immense job satisfaction working for a values-based organisation.
- Work in a family friendly and supportive work environment
- Receive training and mentoring with the opportunity to improve and learn new skills.
- Take advantage of Salary Packaging Benefits that increases your take home pay
- Receive 6 weeks annual leave (pro-rata)

To apply please send your selection criteria responses and current resume to hr@caaps.org.au

Applications will be assessed upon receipt. Only those successful for interview will be contacted.

Administration Officer

- Full Time role
- Based in Berrimah

This position is identified as a Special Measures Employment Opportunity.

The position may only be re-advertised at the CEO’s discretion if initial attempts to attract a suitably qualified Aboriginal person under special/equal opportunity measures are unsuccessful.

About the position

We are seeking someone to offer administrative assistance for CAAPS programs, serving as the initial point of contact, and providing administrative support to stakeholders inquiring about or accessing CAAPS services and programs.

Some of your responsibilities will be:

- Provide general administrative support to ensure efficient operation of all CAAPS programs.
- Welcome and assist visitors, respond to emails, and handle phone calls.
- Maintain and organise CAAPS filing systems according to procedures and administrative standards.
- Contribute to a safe working environment by identifying, reporting, and addressing potential hazards, incidents, and accidents in line with CAAPS Policies, Procedures, and WHS legislation.
- Uphold high hygiene standards in offices and program facilities. Ensure offices and common areas are tidy and well-presented.
- Attend and actively participate in meetings as necessary. Keep meeting minutes up-to-date and accurately recorded.
- Work collaboratively as a positive member of a multidisciplinary team.
- Engage in quality assurance processes, focusing on continuous improvement.
- Participate in relevant training programs to enhance skills and knowledge.
- Fulfill other duties as required within the scope of this position.

Your skills, experience and qualifications include:

- Effective verbal and written communication skills.
- Ability to adapt communication style to meet the diverse needs of others.
- Ability to present a friendly, helpful, and positive image of CAAPS, with excellent telephone etiquette in line with CAAPS Customer Service Standards.
- Demonstrated capacity to work independently and collaboratively within a cross-cultural environment.
- Dedication to meticulous attention to detail.
- Certificate in Administration or related field.
- Current First Aid Certificate
- Current Mandatory Reporting (NAPCAN) Certificate
- Current NT Driver’s License (minimum C Class)
- Current Criminal History Check
- Current Ochre Card (Category E)
- Why work for CAAPS?

- You are committed to the health and wellbeing of the Aboriginal and Torres Strait islander peoples
- You will receive immense job satisfaction working for a values-based organisation.
- Work in a family friendly and supportive work environment
- Receive training and mentoring with the opportunity to improve and learn new skills.
- Take advantage of Salary Packaging Benefits that increases your take home pay
- Receive 6 weeks annual leave (pro-rata)

To apply please send your selection criteria responses and current resume to hr@caaps.org.au

Applications will be assessed upon receipt, and only those selected for interview will be contacted.

Family Support Services (FSS) Worker

- Full Time role
- Based in Berrimah

This position is identified as a Special Measures Employment Opportunity.

The position is therefore only open to Australian Aboriginal and/or Torres Strait Islander people.

About the position

You will offer intensive support primarily referred from the Department of Territory Families Housing and Communities (DTFHC) and, utilising a strength-based, trauma-informed, and culturally affirming approach, provide practical in-home support and child-centered, family-led casework to establish nurturing environments, enhance capacity, and maintain the safety and unity of families.

Some of your responsibilities will be:

- Offer impactful in-home support, engage in collaborative casework, establish referral pathways, and organise group activities.
- Cultivate cooperative relationships with stakeholders, expand service provider networks, and strengthen community connections.
- Ensure the upkeep of administration, client records, and fulfill reporting obligations.
- Implement empowering practices and contribute to the enhancement of service quality.
- Family Support Workers will be required to engage in regular clinical supervision as part of their ongoing professional development, to ensure reflective practice, support emotional wellbeing, enhance service delivery, and maintain a high standard of trauma-informed, client-centred care.

Your skills, experience and qualifications include:

- Academic qualifications in Community Services, Social Work, or a relevant field (progress in ongoing studies may be considered).
- Practical experience in working with high-risk/vulnerable families in family support/case work, showcasing a track record of effective client engagement, adaptability, culturally safe approaches, and positive outcomes.
- Demonstrated knowledge and understanding of Aboriginal and Torres Strait Islander cultures with connections to Aboriginal family networks, organisations, and communities.
- Capability and willingness to conduct home visits, offer in-home support, and provide practical assistance, collaborating with families to establish physically and emotionally secure environments conducive to the thriving of children and families.
- Devotion to working with families to implement child safety/family well-being plans, fostering parenting skills, stabilising homes, mitigating child protection and domestic/family violence risks, and preserving family unity.
- Current First Aid Certificate
- Current NT Driver’s License (minimum C Class)
- Current Criminal History Check
- Current Ochre Card (Category E)
- Current Mandatory Reporting Certificate

Why work for CAAPS?

- You are committed to the health and wellbeing of the Aboriginal and Torres Strait islander peoples
- You will receive immense job satisfaction working for a values-based organisation.
- Work in a family friendly and supportive work environment
- Receive training and mentoring with the opportunity to improve and learn new skills.
- Take advantage of Salary Packaging Benefits that increases your take home pay
- Receive 6 weeks annual leave (pro-rata)

To apply please send your selection criteria responses and current resume to hr@caaps.org.au

Applications will be assessed upon receipt, and only those selected for interview will be contacted.

Key Worker

Darrandirra Child & Family Centre (CFC)

- Full Time role
- Based in Malak
- $71,347 per annum (to be increased in July 2025)

This position is identified as a Special Measures Employment Opportunity.

The position may only be re-advertised at the CEO’s discretion if initial attempts to attract a suitably qualified Aboriginal person under special/equal opportunity measures are unsuccessful.

About the position

The Key Worker will provide front line service delivery working directly with families, young people, and other relevant stakeholders. Identify, assess, and respond to the strengths and needs of families and young people accessing Darrandirra Child and Family Centre (CFC) seeking assistance.

Some of your responsibilities will be:

- Establish and maintain community networks to advocate for young people and families to assist access to required support services.
- Support people and families to participate in centre-based activities and facilitate appropriate “warm” referrals to respond to identified needs.
- Support case planning, coordinate supports and culturally appropriate referral pathways for individuals and families accessing the CFC.
- Complete all administrative tasks, reporting and compliance duties accurately and in a timely manner in adherence with role requirements and CAAPS policies and procedures.
- Assist in the development and maintenance of an environment that is safe, culturally inclusive, and promotes wellbeing and developmental outcomes for young people, and families.
- Conduct and facilitate small community forums, programs, and activities.

Your skills, experience and qualifications include:

- Relevant VET qualification (e.g., Cert III or IV Community Services), Aboriginal Primary Health Care or equivalent tertiary qualification or working towards.
- Ability to work effectively with culturally and linguistically diverse people including Aboriginal and Torres Strait Islander Peoples and Culturally and Linguistically Diverse people.
- Demonstrable awareness of and sensitivity to Aboriginal culture and history and current issues impacting on the lives of Aboriginal people and community, inclusive of an understanding of the local Darwin region and people of the Stolen Generations.
- Demonstrated ability to apply early intervention and prevention activities that support the wellbeing of young people and families.
- Experience working within strengths-based frameworks to support vulnerable people.
- Compassion, empathy, a sense of justice and tolerance.
- A team player – the ability to collaborate with others with openness and trust.
- Adaptable and resilient to be able to work within challenging situations.
- Ability to represent CAAPS in an appropriate manner at all times.
- Demonstrated effective communication including verbal, written and computer skills.
- Commitment to a drug-free lifestyle, and willing to undertake drug screening before starting and at random intervals as required.
- Current First Aid Certificate
- Current NT Driver’s License (minimum C Class)
- Current Criminal History Check
- Current Ochre Card (Category E)
- Current Mandatory Reporting Certificate

Why work for CAAPS?

- You are committed to the health and wellbeing of the Aboriginal and Torres Strait islander peoples
- You will receive immense job satisfaction working for a values-based organisation.
- Work in a family friendly and supportive work environment
- Receive training and mentoring with the opportunity to improve and learn new skills.
- Take advantage of Salary Packaging Benefits that increases your take home pay
- Receive 6 weeks annual leave (pro-rata)

To apply please send your selection criteria responses and current resume to hr@caaps.org.au

Applications will be assessed upon receipt, and only those selected for interview will be contacted.

Casual Support Workers

Healthy Families and Youth Services

- Casual roles on a rotating roster
- Based in Berrimah

About the position

The successful candidates will provide trauma sensitive care and support to young people, adults and their families who have suffered the impact of substance use and who are engaging in CAAPS Programs.

- To apply, please submit the expression of interest form at the top of this page.

CAAPS is an Equal Employment Opportunity (EEO) employer and strongly encourage Aboriginal and Torres Strait Islander people to apply.

Applications will be assessed upon receipt and only candidates selected for interview will be contacted.

We are currently experiencing technical difficulties with our online referral system.

- For Homelessness Outreach Support referrals please contact (08) 8922 4823 or hos@caaps.org.au

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