AI and Automation Officer

About this Opportunity

- Continuing, Full-Time

- School of Business and Law

- Preferred locations: CQUniversity campuses in Townsville, Mackay, Rockhampton, Bundaberg or Sydney; Work from home may be considered (negotiable, excluding SEQ region)

- Higher Education Worker Level 6

- Total Remuneration $110,541 to $119,053 pa (including salary of $93,409 to $100,602 plus 17% superannuation and leave loading)

Join an organisation with an unbreakable belief that quality education, training and research should be available to everyone – regardless of background, location or life circumstances.

Working at CQUniversity

CQUniversity’s School of Business and Law is strengthening its digital capability and expanding the way AI supports learning, teaching and operations. As part of this focus, we are seeking a skilled professional to help drive practical, high impact improvements across the School.

As the AI and Automation Officer, you will design, coordinate and manage generative AI chatbots and automation initiatives that enhance teaching quality, student engagement and operational effectiveness. You will integrate AI across the School, monitor compliance, provide technical guidance, and work closely with academic leaders and Digital Services to ensure solutions meet curriculum, policy and accreditation requirements.

You will bring strong experience with GenAI tools, low code development and prompt engineering, along with the ability to interpret policy, solve problems and support change across a large and complex environment. Your work will contribute to continuous improvement and meaningful innovation that strengthens student outcomes and supports an engaged, future focused School community.

At CQUniversity you will join a collaborative team committed to positive digital transformation.

Be Rewarded

- 17% superannuation (with the choice to join an award-winning superfund)

- 6 weeks annual leave (incl. Christmas and New Year closure)

- 10 days personal/sick leave, plus 5 days carer’s leave

- 7.25 hours engaged service leave

- Fantastic professional and career development opportunities

- Up to 26 weeks (six months) paid parental leave

- Access to an Employee Assistance Program and Fitness Passport

Position Requirements

- Strong knowledge of generative AI tools, low code development and chatbot design.

- Experience supporting technology adoption, change management and ongoing improvement.

- Skilled in problem solving, policy interpretation and working independently with a high level of accuracy.

- Effective communicator with the ability to influence, consult and collaborate across diverse teams.

- Able to coordinate projects, prepare clear reports and support deployments within required timeframes.

Apply today for a career that changes lives

Applications Close: 11:59pm, Wednesday, 7 January 2026

Please note, CQUniversity will be closed from Thursday, 25 December 2025, and will reopen Monday, 5 January 2026. For any vacancy-related questions or technical issues experienced during this time, please email the contact person listed below, and they will respond to you upon their return in the New Year. We wish you a safe and enjoyable festive season.

Job Requisition ID: 6795

s.colbran@cqu.edu.au

When submitting your application, please include: Your Current CV or Resume, and a1-2 page Cover Letter highlighting your relevant skills, experience and suitability for the position. Please note, applicants for the position must have full time work rights.

Work Rights: Visa sponsorship is not available for this position. Candidates must hold the full rights to work in Australia to be considered for this appointment.

CQUniversity is an equal opportunity employer and welcomes diversity in the workplace. Aboriginal and Torres Strait Islander people, and CQUniversity’s domestic and international student graduates with post-study work rights are encouraged to apply.

CRICOS Provider Code: 00219C RTO Code 40939 CQUniversity Australia is a trading name of Central Queensland University.

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