Service Supervisor

6 days ago

City of Brisbane, Australia Harris Farm Markets Full time

About Us

Harris Farm Markets is not your average grocery store. We’re a family-owned fresh food market that celebrates premium produce, sustainability, and good old-fashioned service. We’re committed to supporting Australian farmers and delighting our customers with the best and freshest foods.

The Role

As a Service Supervisor, you will play a key role in leading our front-of-house team to deliver outstanding customer experiences. You’ll oversee service operations, ensure compliance with policies and procedures, and coach team members to perform at their best.

This role is perfect for someone who thrives in a fast-paced retail environment, has strong leadership qualities, and is committed to upholding the highest service standards.

Key Responsibilities

- Lead, motivate, and supervise service staff to achieve daily service excellence.
- Ensure all service areas run efficiently, including checkouts, customer service and front-of-house operations.
- Drive a customer-first culture by role modelling exceptional service standards.
- Train and mentor team members, conducting skills assessments and providing feedback.
- Monitor compliance with company policies, safety requirements, and operational procedures.
- Manage rostering, shift coverage, and workflow prioritisation.
- Handle escalated customer queries and complaints with professionalism and empathy.
- Support store leadership in achieving performance and service targets.

Skills & Experience

- Previous supervisory experience in retail, hospitality, or customer service.
- Strong people management and coaching abilities.
- Excellent communication and interpersonal skills.
- Proven ability to handle high-pressure environments with calmness and efficiency.
- Solid organisational and problem-solving skills.
- A passion for delivering memorable customer experiences.

What We Offer

- A dynamic and supportive team culture.
- Opportunities for career progression across our growing network.
- Ongoing training and skills development.
- Staff discounts of 25% storewide

Join Us

If you’re ready to take the next step in your retail leadership career and want to be part of a business that values its people and customers, we’d love to hear from you.

#J-18808-Ljbffr

  • Field Supervisor

    2 weeks ago

    Brisbane, Australia Service Stream Full time

    Primary Location Brisbane - Kingsgate Job Description Summary An exciting opportunity has arisen for a Field Supervisor to join ServiceStream Team based in one of several locations within QLD- Brisbane, Rockhampton or Mackay. About the Role Nature of position: Permanent / Full Time Location: Brisbane, Rockhampton, Mackay Reporting Line: Field...

  • Customer Service Supervisor

    7 hours ago

    City of Launceston, Australia B&M Retail Limited Full time

    Overview B&M Retail are currently recruiting for a Customer Service Supervisor to join our team in Launceston Retail Park, Launceston! This is a permanent, part time role working 16 hours per week, and will require the flexibility to work shifts in the daytime, evenings and at weekends. We are one of the UK’s fastest growing retailers and, with our...

  • Dayshift Supervisor

    3 weeks ago

    City of Armadale, Australia East Metropolitan Health Service Full time

    OverviewEMHS is committed to ensuring that our services are delivered by people who are representative of the diverse communities we assist. We wholly embrace diversity and inclusion and encourage people to work with us from all ages, races, genders, religions, sexual orientations, family responsibilities or other characteristics, including Aboriginal...

  • Dayshift Supervisor

    3 weeks ago

    City of Armadale, Australia East Metropolitan Health Service Full time

    OverviewEMHS is committed to ensuring that our services are delivered by people who are representative of the diverse communities we assist. We wholly embrace diversity and inclusion and encourage people to work with us from all ages, races, genders, religions, sexual orientations, family responsibilities or other characteristics, including Aboriginal...

  • Leading Hand

    2 weeks ago

    City of Brisbane, Australia Service Stream Full time

    Leading Hand - Mechanical page is loaded Leading Hand - Mechanical Apply locations QLD - Fortitude Valley - Kingsgate time type Full time posted on Posted 6 Days Ago time left to apply End Date: August 20, 2025 (15 days left to apply) job requisition id JR-114665 Primary Location QLD - Fortitude Valley - Kingsgate Job Description Summary An exciting...

  • Laboratory Supervisor

    2 weeks ago

    City of Brisbane, Australia Idexx Full time

    Laboratory Supervisor - PCR page is loaded## Laboratory Supervisor - PCRlocations: Brisbane, Queenslandtime type: Full timeposted on: Heute ausgeschriebenjob requisition id: J-049381IDEXX is seeking a passionate and experienced Laboratory Supervisor to oversee the day-to-day operations of our PCR department in our state-of-the-art, custom-designed...

  • Supervisor/Assessor - Brisbane

    2 weeks ago

    City of Brisbane, Australia Commongood Full time

    About ABC Group Australian Building & Construction Group (ABC Group) is an industry leader that innovates the building repair process for insurance claims. Our company delivers exceptional service to market leaders in the sector. About the Role As a Supervisor/Assessor at ABC Group, you will be responsible for managing a portfolio of residential building...

  • Catering Supervisor

    3 days ago

    Brisbane, Australia Parliamentary Service Full time

    Do you have experience in supervising a variety of food and beverage trading areas? Do you want to work in a prestigious and historic location? If you answered yes to these questions, then we have an exciting opportunity for you! Join our Catering Services team at Parliamentary Services as a Catering Supervisor for our Functions and Dining outlets....

  • Client Services Supervisor

    7 days ago

    Brisbane, Australia Moore Australia (QLDNNSW) Full time

    **Introduction**: Are you a workflow supervisor and administration superstar? We are looking for an enthusiastic, highly motivated, and detailed oriented individual who is eager to take on new challenges and be a part of Moore Australia's continued growth strategy. If you love supervising workflow, always go the extra mile and have pride in your work, this...

  • Technical Supervisor

    4 weeks ago

    City Of Cockburn, Australia TEAM, Inc. Full time

    Join to apply for the Technical Supervisor role at TEAM, Inc.1 day ago Be among the first 25 applicantsJoin to apply for the Technical Supervisor role at TEAM, Inc.Get AI-powered advice on this job and more exclusive features.Responsible for the operational performance and administration of the assigned workshop and technicians as directed by the Company as...