Aerial Support Officer

About the Role

AWX is seeking Aerial Support Officers for the Department of Primary Industries (DPI) to support with invasive species data collection and recording, including fire ant density data, and to support logistical aspects of the project such as supplying treatment products to project partners and contractors. In support of the National Fire Ant Eradication Program (NFAEP), the Queensland Government funded the Fire Ant Suppression Taskforce (FAST) to facilitate self-management of fire ants in the suppression area. Commencing as soon as possible, FAST plans to undertake two aerial treatments of approximately 106,000 hectares of known high infestations within the suppression area before 30 June 2026.

The successful candidate will perform the following role:

- Undertake administrative duties for the Aerial team. This may include:
- Assisting with the delivery of the aerial treatment and aerial surveillance tasking in accordance with CASA Legislation and Orders; Qld Legislation, Qld Procurement Requirements under QGCPO609 and the Department’s Aviation Safety Policy, Aviation Risk Assessment and Management Procedures.
- Assisting with the development of aerial operations procedures in accordance with governance and program requirements.
- Uphold business efficiency and the positive profile of the program and DPI through effective communication with members of the public, clients, staff, suppliers and stakeholders and the provision of accurate and relevant information.
- Engaging with the public through seeking consent to enter properties and maintaining a polite and professional manner both in person and via telephone.
- Answer general questions from members of the public in ways that support the positive public profile of the team, the Program and Biosecurity Queensland and help people understand the importance of biosecurity.
- Perform approved aerial operations including assisting management with operational planning, organising, directing and evaluating aerial outcomes and priorities, and participating in projects to enable achievement of required targets, including scientific outcomes, in realistic timeframes.
- Process routine requests from stakeholders or members of the public as per business procedures to ensure operational arrangements are efficiently and effectively completed.
- Demonstrate excellence in customer service when liaising with internal stakeholders.
- Monitor and identify potential issues and use judgement and problem solving to assist in managing these issues.
- Monitor and edit data for accuracy and flag data issues when required to ensure data integrity and quality.
- Execute processes and process controls to ensure that all aerial operations activities are conducted in a safe and efficient manner.
- Assist in all aerial application servicing as required, including refuelling procedures, aerial safety, equipment maintenance, and assist pilots as applicable.
- Maintain registers and demonstrate a high level of record keeping in accordance with department standards.

Highly desirable requirements for this role are:

- Experience with stakeholder engagement and communication, particularly with primary producers or rural communities, would be well regarded.

Mandatory requirements for this role are:

- A current, unrestricted C class driver’s license
- To be eligible for this opportunity, you must be an Australian citizen, hold permanent residency status, or possess a visa allowing you to work in Australia.

Location of role: Berrinba or Mutdapilly

About Us

AWX is an Australia-wide labour hire and recruitment company backed by 20 years of expertise. We offer flexible, short and long-term employment solutions spanning across industries including construction and civil, mining, food processing, manufacturing and landscaping. Our team of experienced and passionate recruitment specialists are committed to partnering with both clients and candidates to find the right job or candidate. AWX is backed by PeopleIN, the largest ASX-listed talent solutions company in Australia and New Zealand.

How to apply

Click here to apply now. Contact Nik Ronke at nronke@awx.com.au or 0732 380 800 to find out more. If this role isn’t what you’re after, check out AWX’s other roles at awx.com.au.

AWX is an equal opportunity employer. We value diversity and encourage candidates from all backgrounds to apply.

A full list of all vacancies within AWX can be found on our website https://www.awx.com.au/

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