Member Education Consultant

Summary

From presenting workshops at workplaces to running webinars and offering one-on-one consultations - you’ll connect with members a rewarding way.

About the role

The Member Education Consultant role offers an incredible opportunity to learn, grow, and contribute to our mission of helping members gain the knowledge and confidence they need to manage their superannuation effectively.

Your role will be instrumental in making superannuation knowledge accessible and straightforward for our members. This includes delivering information directly to members at their workplaces, including military bases, through educational workshops, general information sessions, one-on-one consultations and webinars. You’ll also connect with members through online services and provide a range of support services designed to help employers communicate these benefits effectively.

We believe in providing plenty of support to our staff, so you’ll be surrounded by a diverse team that is eager to share knowledge, offer guidance, provide advice and celebrate your successes.

If you have a strong understanding of our DB schemes, ability to learn our DC schemes and products, excellent communication and a customer first approach, this role offers an exciting opportunity to make a difference in our members lives.

Please note: Frequent travel is required for this position.

What we are looking for

- You must be an Australian Citizen with ability to hold and maintain a baseline security clearance and Defence Security Pass

- RG146 qualification or ability to obtain this

- Current drivers licence with no restrictions

- Self-motivated and passionate about providing a great customer experience

- Excellent communication skills with experience delivering presentations to large audiences both virtually and in person

- Ability to communicate accurately and tailor a message to a broad range of individuals

- Capability to interpret legislation, rules and regulations

- APS and Military technical scheme knowledge are highly advantageous

- Permanent full time position

- Receive support and training to build your expertise in superannuation, presenting and networking

- Opportunity to make an impact to empower members

- Flexibility to work in the office, from home and on the road

- Be a part of a highly successful, diverse and supportive team

- Benefit from CSC’s commitment to excellence through the core competency framework which underpins all people processes to foster empowerment, continuous development, recognition, and a collaborative culture, ensuring you have the tools and support necessary to thrive and excel in your role

What you’ll get in return

At CSC, we’re committed to more than super — we’re committed to people. That means creating a workplace that values diversity, promotes equity, and fosters inclusion across everything we do.

Our gender equality strategy is more than a promise — it’s a plan. We're actively increasing representation in our workforce, removing barriers to career progression, and creating pathways for all employees to grow and succeed.

We welcome candidates of all genders, cultural backgrounds, ages, sexualities, and abilities. We offer flexible work, inclusive policies, and development opportunities designed to support you at every stage of your career.

We’re proud to be an equal opportunity employer — and proud of the progress we’re making.

To apply for this position, please upload your current resume and include a short summary outlining your suitability for the role.

To ensure all applications are considered in the review process, we request you to please apply through the advertised links only.

- Please note: Agency submissions will not be considered for this position

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