Senior Administration Officer

16 hours ago

City of Brisbane, Australia Mater Health Services Full time

Senior Administration Officer – Contacting and Admissions

Apply now Job no: 503986
Work type: Permanent
Location: South Brisbane
Categories: Administration

About the role

Mater Private Hospital Brisbane is seeking experienced Senior Administration Officers to join our admissions team. You’ll support a variety of Patient Admission and Contacting areas, including Endoscopy Welcome Lounge/Front Reception. This is a permanent part-time role (28 hours per week), working on a 24/7 roster (including public holidays).

Responsibilities

- Deliver exceptional customer service to patients and visitors
- Process admissions, transfers, discharges, and clinical documentation
- Provide timely administrative support to clinical staff
- Maintain confidentiality and compliance with policies and procedures
- Manage accurate records and prepare routine correspondence
- Assist senior staff with administrative tasks as required
- Use initiative and judgement to solve problems in dynamic situations

About you

We’re looking for someone with:

- Demonstrated experience in medical administration
- Strong organisational and time management skills
- Proficiency in patient administration systems (or ability to learn quickly)
- Knowledge of Health Funds
- Excellent interpersonal and customer service skills
- The ability to prioritise and work effectively in a busy environment

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education, fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

Benefits

- Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
- Grow your career with access to industry-leading training and professional development through Mater Education
- Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
- Access a range of health and wellbeing services with a corporate discount on private health insurance
- Exclusive discounts across dining, retail, travel, accommodation
- Stay active with unlimited access to discounted gyms via the Fitness Passport program
- Convenient, discounted on-site parking
- Enjoy great food with reduced prices at campus cafés and coffee spots
- Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team

Application details

Applications close on Sunday 28 September 2025. We may contact applications prior to the closing date; please apply now.

Mater is committed to the wellbeing of staff, with flexible and remote working policies. We welcome applications from individuals of all backgrounds and abilities as an Equal Opportunity Employer.

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