Senior Administration Officer

4 weeks ago

Brisbane, Queensland, Australia Queensland Police Service Full time
Overview

Policelink is a large non-urgent contact centre that provides service to the Queensland community. We are staffed by Client Service Officers, Team Leaders, Police Officers and a range of corporate staff who all contribute to the delivery of service to the Queensland community and Queensland Police Service. This position is responsible for managing all Policelink administrative functions and the provision of administrative needs for the Policelink Commander. The Senior Administration Officer provides leadership and supervision to subordinate staff.

The successful applicant will have experience in maintaining effective office systems, managing and preparing correspondence, meeting and event management and display time management and organisational skills.

Your Key Accountabilities
  • Work under limited supervision using a high level of initiative to resolve issues, deliver practical solutions and disseminate information which supports business outcomes.
  • Routinely prioritise competing demands in order to meet business and performance timeframes.
  • Coordinate activities across the Policelink Group on behalf of the Superintendent, ensuring that Command Priorities are met.
  • Provide leadership and supervision to subordinate staff and monitor performance including the assessment of workplace competencies if required.
  • Research and prepare correspondence including complex reports and letters to internal and external clients.
  • Develop, implement and maintain office systems, policy and procedures to ensure effective and efficient management of the Policelink Group.
  • Organise and coordinate meetings, conferences, ceremonies and other events and attend to any follow-up action.
  • Develop and maintain effective communications and collaborative working relationships with executive, senior officers, support staff and external clients.

Applications to remain current for 12 months.

Occupational group: Administration


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