Payroll Manager

Overview

Why join Launch Housing

Launch Housing is an independent Melbourne based community organisation passionately committed to ending homelessness. From providing high quality housing and an innovative range of support, education and employment services, we bring solutions to homelessness under one roof for thousands at risk of, or experiencing the crisis and trauma of homelessness. With over 400 staff working across 16 locations in metropolitan Melbourne, we combine direct action with advocacy, research and innovation to drive widespread change. Our people are the backbone of our organisation and supporting their wellbeing and professional development is critical to our ability to help our clients and the community. We value lived experience and diversity in our staff, and provide high-quality training & supervision, wellbeing days, access to an Employee Assistance Program and much more to ensure your career with us is fulfilling. Don't just walk past homelessness. Join the solution.

Our permanent and fixed-term employee benefits include:

- Contributing to useful and rewarding work and giving something back to the community
- Wellbeing days, ceremonial leave, carers leave and study leave
- Flexible working arrangements
- Purchased leave
- 17.5% leave loading
- 8 weeks' gender neutral paid parental leave after 12 months of service for both the primary and secondary carer
- Training and career growth opportunities across Launch Housing
- A portion of your income can be tax-free by salary packaging your personal expenses
- Additional tax-free salary packaging on dining and accommodation expenses
- Positive, supportive and progressive work environment

About the opportunity

The Payroll Manager plays a pivotal leadership role in ensuring the effective, accurate, and compliant delivery of payroll services across Launch Housing. Responsible for leading the Payroll team and managing end-to-end payroll operations for approximately 500 employees, the role ensures alignment with all relevant industrial instruments, legislation, and organisational policies. The Payroll Manager will work collaboratively across Finance, People Experience, and operational teams to foster a culture of accountability, continuous improvement, and exceptional internal service delivery. This role also contributes to strategic initiatives and system enhancements and ensures appropriate risk controls and governance are in place across all payroll functions.

This is a permanent, full-time opportunity.

What you/'ll be doing

- Ensure timely and accurate delivery of all payroll cycles (including off-cycle and backpay events) with
- Interpret and implement relevant Enterprise Agreements, Awards, and statutory requirements in consultation with People Experience.
- Lead, coach, and mentor payroll team members to ensure high performance and engagement including workload allocation, and performance development.
- Ensure team practices support Enterprise Agreement and Fair Work compliance and remain current with legislative and system changes.
- Lead continuous improvement initiatives within the payroll function to enhance efficiency, automation, and user experience.
- Act as Payroll lead in system upgrades, user acceptance testing, integrations, and audits.
- Work with IT and Finance Systems teams to manage payroll data security and system integrity.
- Provide expert, proactive advice to internal stakeholders regarding payroll processes, entitlements, and reporting.
- Build trusted relationships with the Finance and People Experience teams to support accurate budgeting, costing, and HR/payroll integration.
- Respond to and resolve complex payroll queries and ensure high levels of internal client satisfaction.
- Develop and implement change management strategies and business readiness plans in collaboration with People Experience teams, ensuring successful adoption of the new payroll systems.
- Ensure Payroll compliance with Launch Housing policies & procedures.
- Maintain accurate records and prepare internal and external reports including superannuation, taxation, and statutory returns.
- Support internal and external audits, including preparation of data, documentation, and reconciliation materials.
- Maintain data confidentiality and exercise a high degree of discretion at all times.

What we/'re looking for (key selection criteria)

- Extensive experience managing end-to-end payroll for medium to large organisations, ideally in the not-for-profit or community sector.
- Demonstrated understanding of SCHADS Award, Enterprise Agreements, Fair Work legislation, superannuation, and other compliance frameworks.
- Proven ability to lead and develop a high-performing team in a fast-paced, changing environment.
- Strong analytical and problem-solving skills, with a continuous improvement mindset.
- Experience with payroll and HRIS systems (Humanforce and/or Technology One highly regarded).
- Excellent communication, interpersonal and stakeholder engagement skills.
- Tertiary qualification in Payroll, Accounting, Business, or a related field (highly desirable).
- Understanding of, or a demonstrated commitment to upholding, Child Safe Standards in the workplace
- Strong communication and interpersonal skills, with the ability to engage effectively with people from diverse backgrounds.
- Demonstrated commitment to the values of Launch Housing and our mission to end homelessness.

Compensation

$122,666.33 - $127,795.23 a year + Superannuation + NFP Salary Packaging (Tax Savings) + Additional Wellbeing Leave

How to apply

Applications close on 28 September 2025. If you have any questions about the role, please contact Milon Islam on milon.islam@launchhousing.org.au. To apply for this opportunity, please click on the "Apply for this job" button. Please submit a cover letter addressing the key selection criteria and your CV. For a copy of the position description please contact us at careers@launchhousing.org.au.

Launch Housing offers a wide range of career opportunities and employs a diverse range of talent. We strongly encourage Aboriginal and Torres Strait Islander persons to apply. We acknowledge, respect and celebrate Aboriginal cultures, languages, connections to Country and heritage, customs and practices. We are committed to supporting Aboriginal peoples to obtain genuine and fulfilling careers with us.

Launch Housing is a dog-friendly organisation, which allows dog owners to bring them in some of our sites. If you have questions, please contact the relevant Hiring Manager prior to your interview. If you require reasonable adjustments at any stage of the recruitment process, please let us know at careers@launchhousing.org.au.

Launch Housing is committed to being a child safe organisation and has zero tolerance to child abuse. Our hiring process involves rigorous screening of applicants. All of our people including students, contractors and volunteers must hold a valid Working with Children Check and satisfactory criminal history record check. Launch Housing is an Equal Opportunity employer and supports accessible working arrangements for all.

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