Occupational Health Operations Manager

Be part of building something from the ground up.
We are Australia’s largest privately owned primary care business, operating over 110 clinics across the country. Backed by deep healthcare expertise and a trusted medical centre network, we’re now expanding into the Occupational Health space—offering pre-employment medicals, health surveillance, injury management, and employee wellness programs.
This is your opportunity to lead the launch and ongoing operations of a newly established Occupational Health division—shaping strategy, building a high-performing team, and delivering services that make a real impact on Australian businesses.
About the Role As Operations Manager – Occupational Health, you’ll take ownership of the end-to-end operational delivery of this new service line. You’ll play a strategic and hands-on role in designing service models, managing teams, driving quality and compliance, and partnering with clients to meet their occupational health needs.
This is a rare opportunity to help build a new division from scratch—with the backing and resources of one of the country’s most respected healthcare groups.
Key Responsibilities Strategic & Operational Leadership

- Design and implement scalable service delivery models, workflows, and SOPs.
- Develop budgets and manage resources in line with business objectives.
- Drive strategic planning and identify opportunities for continuous improvement.

Team Building & People Management

- Recruit, onboard, and lead a multidisciplinary team (nurses, doctors, admin).
- Promote a culture of collaboration, clinical excellence, and accountability.
- Lead performance reviews, training, and team development.

Client & Stakeholder Engagement

- Be the key liaison for corporate clients—building long-term relationships.
- Collaborate on tailored health programs and service level agreements (SLAs).
- Support business development initiatives with the commercial team.

Quality & Compliance

- Ensure services align with all relevant workplace health & safety legislation.
- Lead quality assurance processes, reporting, and data governance.
- Monitor service KPIs and ensure client and patient confidentiality.

Systems & Process Optimisation

- Implement systems for scheduling, billing, reporting, and case management.
- Leverage technology to streamline operations and improve client experience.

What We’re Looking For Experience & Expertise

- 5+ years in operational or business management (preferably in healthcare or professional services).
- Proven leadership experience managing clinical or multidisciplinary teams.
- Strong understanding of the occupational health space in Australia.
- Financial acumen, including budget management and cost optimisation.
- Experience in launching or scaling new business units is highly valued.
- Degree in Business, Healthcare Management, or related field preferred.

Personal Attributes

- Entrepreneurial mindset—ambitious, self-starting, and solution-oriented.
- Excellent communicator with strong stakeholder management skills.
- Resilient, adaptable, and comfortable in a fast-paced, dynamic environment.
- Committed to professionalism, integrity, and exceptional client service.

Why Join Us? Lead the launch of a national occupational health division
Work alongside an experienced and visionary healthcare leadership team
Make a real impact on the health and wellbeing of working Australians
Competitive salary package + benefits
Growth potential with Australia’s most extensive private medical network
Ready to take the next step in your career?
Apply now and be part of redefining occupational health in Australia.

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