Front Office Coordinator

4 days ago

Townsville, Queensland, Australia Bupaoptical Full time
Overview

We are looking for an experienced Front Office Coordinator/Senior Receptionist to join our new Mindplace Townsville practice opening in November 2025. Be at the heart of helping people live longer, healthier, happier lives – this includes both physical and mental health.

Bupa recognises the ever-increasing demand for mental health care and is committed to bridging the gap in service supply by developing a national network of mental health clinics to fulfil our purpose – this network forms a part of Bupa's future vision and we're focused on providing accessible, high-quality, and innovative mental health care across Australia, ensuring that clients and patients receive the support they need when it matters most.

Introducing Mindplace, a part of Bupa.

Why Bupa?

- Significant Bupa product and service discounts - up to 40% health insurance discount

- Paid parental leave

- Reward and recognition programs

- Opportunity to build your career with a Global leader in healthcare

- Growth opportunities such as our Future Leaders Program - accelerate your career with Bupa

- Open our second QLD Mindplace clinic, in the heart of Townsville

At Bupa, we're not just providing healthcare – we're reimagining it. We believe that with the right leadership and commitment, we can help people live longer, healthier, and happier lives while making the world a better place.

About the opportunity

As a Front Office Coordinator you'll be benefiting from exceptional development opportunities to take you as far as you want to go;

- Meet and greet patients, providing a great first impression

- Book and amend appointments, answering the phone, updating patient records

- Handling payments

- Accessing sensitive information whilst maintaining patient confidentiality

- High-end patient care; building & maintaining relationships with all clients in a friendly & warm manner

- Supporting the clinical team with the smooth running of the practice

Who we're looking for

- Available to work Monday to Friday in a brand-new Mental Health clinic

- Available to commence employment from first week of November 2025

- Previous receptionist experience in a psychology clinic is desirable

- Studying or have studied Bachelor of Psychology will be highly regarded

- A commitment to delivering high-quality care and service innovation

- Excellent communication and interpersonal skills to engage effectively with clients and colleagues

- Proven track record of strong organisational skills, administrative and time management

- Exceptional communication, interpersonal, customer service skills and strong business acumen

Join us and be part of an organisation that's fully committed to making a difference. Let's build the future of mental healthcare together. Apply now and help shape the future of mental health with Bupa.

If you are interested in this opportunity, click now, and 'Apply'.

To learn more about working at Bupa please visit our website:
www.bupa.com.au/careers

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