Client Care Coordinator

3 days ago

Brisbane, Australia VetPartners Australia Pty Full time

Vet Happiness (Redland Bay Qld)Redland Bay,QLD Part time RR-9198

Client Care Coordinator – Veterinary Happiness

Redland BayIPart Time20h per weekI 9am to2pm

Vet Happiness is a popular vet clinic located in Redland Bay, serving our local community of pet lovers. Our friendly team are looking forareal go getter with a bright smile to run our front of house servicesandprovide exceptionalclientcare.

To be considered you must meet the following criteria:

- Demonstrated experience working in a direct client facing position in a veterinary or medical environment

- Ability to coordinate animal medical cases and priorities with the veterinary team

- Experience managing appointment books and scheduling software

- Ability to engage and educate clients on our services and wellness programs

- Advanced account skillsmanaging estimates, invoicing and payment options

- Maintainingstandards of care through records, reminders and recalls

- Excellent verbal and written communication with both clients and team members

- Maintaining information and records in accordance with our privacy standards

- Vibrant, compassionate and warm nature to put our clients and pets at ease

- Coordinate ourmarketing,social media, campaigns and google requirements

- Maintain work health and safety compliance with visitors, suppliers and trades

- Ensure our reception and waiting area is always clean and well presented

Reporting to the Practice Manager, you will be an integral part of our close-knit team to ensure that our clients and pets receive the best possible care and attention. You should have a natural love for animals and strive for a stress-free environment.

This isa part-timeposition, workingfour days per week from 9am to 2pm.

We offer an exciting workplace where no day is the same, ongoing development, team incentives plus staff discounts and benefits.

Only applications with a cover letter addressing the criteria with a current resume will be considered. Only short-listed applicants will be contacted.

We welcome your application - Select 'Apply Now'.

Level 2, Building A, The Park Estate, 5 Talavera Road, Macquarie Park, NSW 2113

#J-18808-Ljbffr

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