Sales Sales Support Specialist

3 weeks ago

Council of the City of Sydney, Australia DLL - Financial Solutions Partner - Part of Rabobank Full time

As a Sales Support Specialist, you’ll play a key role in supporting our vendor, dealer, broker and direct channels. You’ll work closely with the front-line sales team to ensure smooth processing of transactions from application to settlement, helping drive new business volume and maintain strong partner relationships. This role is a vital extension of the sales team and reports to the Sales Support Team Leader.

Find out more here about how you can unleash your full potential at DLL.

Day to day

- Manage the end-to-end sales support process: applications, credit approvals, documentation, and settlements.

- Act as the first point of contact for sales queries and provide exceptional service to internal and external stakeholders.

- Coordinate with internal teams (Credit, Risk, Legal, Compliance, Operations) to ensure timely and accurate deal processing.

- Handle AML procedures and ensure compliance with Financial Economic Crime (FEC) requirements.

- Monitor pipelines, follow up on pending deals, and proactively manage workflow.

- Champion process improvements and digital adoption to enhance efficiency and customer experience.

All members enjoy:

- Two working days per year volunteering for a local charity.

- Health and Wellness program including healthy food, free health checks, fun health & vitality activities.

- Flexible hours with possibility to work from home

- Click this link for an overview of all the benefits in your region.

Your Profile

- 1+ year experience in sales or business support, finance, banking or administration.

- Strong customer service and communication skills.

- High attention to detail, ability to manage multiple priorities, and adapt to changing business needs.

- Proficiency in Microsoft Office tools (Teams, Outlook, SharePoint, Word, Excel).

- Tertiary qualifications are a plus.

Good to know

- The selection process may involve an assessment

- Applications via email will not be reviewed. Please apply online via our career website

- DLL’s referral program applies

- For more information, you can contact Indie Bayliss, Talent Acquisition Partner on indie.bayliss@dllgroup.com

DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring subject to successful completion of a background check.

DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.

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