Individual Giving Manager

Overview

Individual Giving Manager - The Prince of Wales Hospital Foundation

Based in Randwick, with the flexibility to work one day from home. Competitive salary package. A newly created role for a passionate Individual Giving fundraiser ready to establish a greenfield program and make a lasting impact on patient care and treatment.

Impact of the Organisation

For 20 years, The Prince of Wales Hospital Foundation (POWHF) has supported the Prince of Wales Hospital in providing opportunities to continue driving innovations in patient care and treatment. Their vision is focused on transforming patient care with translational research and innovation, opportunities for staff education and development with a focus on wellbeing and continued health for all. Thanks to the unwavering generosity of their donors, they are making a significant difference across medical disciplines, improving the lives of patients and their families. Every contribution helps them push the boundaries of healthcare and transform patient lives for the better.

Impact You Will Have in This Role

This newly created role will be critical in driving an ambitious new five-year strategic plan aimed at raising awareness of the critical challenges hospital staff face in delivering high-quality patient care.

Reporting to the Head of Development and Growth, the Individual Giving Manager is responsible for the design, delivery, and evaluation of the Individual Giving program. This includes annual appeals, regular giving, digital acquisition, donor segmentation, stewardship, and supporter engagement initiatives within the hospital and broader community.

This is a hands-on role for a passionate fundraiser who thrives on end-to-end campaign management, enjoys working cross-functionally within a hospital setting, and is energised by the opportunity to develop a greenfield program to achieve sustainable income that helps improve patient treatment and care.

Key Responsibilities

- Lead the planning and delivery of multi-channel fundraising campaigns, appeals and regular giving.
- Collaborate with the Head of Development to shape strategy for donor growth and income generation.
- Design and implement donor journeys, onboarding, and stewardship in line with POWHF’s engagement framework.
- Oversee in-hospital supporter engagement programs, including F2F and digital onboarding via WiFi.
- Build targeted supporter segments, focusing on younger demographics and digital-first strategies.
- Manage campaign budgets, forecast income, and track ROI across acquisition and retention initiatives.
- Ensure compliance with fundraising legislation and keep informed of sector trends.
- Develop high-quality donor communications in collaboration with internal and external stakeholders.
- Conduct donor research and surveys to inform campaign strategy and content direction.
- Maintain accurate donor records and report on KPIs, income, and donor metrics.
- Provide regular performance updates and strategic recommendations to stakeholders.
- Proactively identify risks and opportunities to optimise individual giving outcomes.

Skills and Experience

- Proven experience in Individual Giving or Regular Giving roles, with a track record in managing multi-channel appeals and achieving fundraising targets.
- Relevant tertiary qualifications in fundraising, marketing, communications or related fields, or equivalent practical experience.
- Proven ability to design and deliver high-performing fundraising programs.
- Deep understanding of audience behaviour and segmentation strategies that drive response and donor conversion.
- Hands-on experience in digital acquisition, supporter journeys, and donor engagement across a range of channels.
- Strong project management skills with the ability to juggle competing priorities, meet deadlines, and deliver results with autonomy and accountability.
- Excellent written and verbal communication skills.
- Excellent stakeholder and relationship management abilities.
- Demonstrated passion for innovation in healthcare fundraising.
- Demonstrated commitment to make an impact across health-focused objectives and the 5-year strategy at the POWHF

Applications

Please direct all enquiries to Kristina Lesko at Impact Advising on kristina@impactadvising.com.au

Impact Advising is committed to creating diverse and inclusive work environments that reflect the rich tapestry of our communities. We believe that diversity enriches organisations and fosters innovation. We are dedicated to building workforces that are a representative of the diverse backgrounds, experiences, and perspectives of our society. We embrace diversity in all its forms, including but not limited to race, ethnicity, gender, age, sexual orientation, religion, disability, and cultural background. We actively seek to foster inclusive workplaces where all employees can bring their whole selves to work, feel respected and valued, and have equal opportunities for growth and advancement. We are committed to providing a fair and unbiased recruitment process, and we strive to eliminate any barriers that may impede the inclusion and participation of underrepresented groups in workforces.

#J-18808-Ljbffr