Customer Service Representative
6 days ago
MAYDAY Recruitment are currently seeking experienced Customer Service Representatives to join a reputable company based on the Central Coast.
This role will be pivotal in providing essential customer support to a loyal client base. This role will sky rocket your customer service career with many progression opportunities and development on offer.
**What's in it for you?**
- Permanent opportunity
- Immediate start
- Friendly and social working environment
- $55K - $60K + super
- Free on-site parking for staff
- Build a long-term career
- Full on-going training provided
- Ongoing learning and development opportunities\Really close knit team
- Well-being leave / parental leave / annual leave
**In this role you will be responsible for**:
- Handle all inbound calls providing exceptional customer service, addressing any complaints or general enquiries
- Liaise with internal and external stakeholders
- Provide a consultative approach while problem solving to find a resolution which works for both the business and the customer
- Striving to meet and exceed all KPI's with consistent customer service
- Experience in a similar role
- Excellent organisational and administrative skills
- Excellent communication skills
- Problem solving skills and ability to work under pressure
- Passionate about helping people
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