Sales and Support Consultant

1 month ago

Bondi, Australia Move It With Gina Full time

**Why join us?**

Due to continued growth, Move it with Gina is seeking an energetic, enthusiastic and self-motivated individual who is looking to work within a fun team.

For us this means building and maintaining relationships with our clients to foster a positive and stress-free service each time.

This is a varied role which will require you to be provide support for sales and various administrative duties.

**What we can offer you**:

- We provide you everything you need to get started, you will receive a company laptop and phone and sufficient training and ongoing support
- We provide continuous training and career development opportunities to keep you engaged and grow with us
- Flexible working models available: Flexible/hybrid working to enhance your work/life balance
- You can earn more: sales commission for your success based KPI

**About the Role**

This is a new position in our growing business and your daily duties will include, but not limited to:

- You will determine whether the customer requires in-home inspection or over the phone quote for their move (Gina performs the in-home inspections)
- Follow up on quotes and the relationship with unbooked prospective customers, without hassling the customer (we believe the best salespeople are authentic and honest)
- Fulfil pre-move customer requirements and questions once booked, and lead them through the process
- Fulfil post-move customer requirements
- Collect feedback from the customers, as we are always looking for ways to improve our business and interactions
- Assist with arrangements of stock and packing material orders
- Provide insights and make connections for business opportunities that can lead to potential customers
- Help drive the coordination of logistics for the teams (i.e. delivery of boxes for packing, arrangement of trucks/vans in preparation of workdays ahead)
- Look for opportunities for marketing and advertising outside of the Eastern Suburbs
- On an ad-hoc basis, pick up and/or drop off to team the required materials
- On a daily basis, check in with the teams for progress updates and how the jobs are tracking, and share with Gina any potential challenges that may arise
- Provide general administrative support (as directed by Gina and/or her team leaders) for planning, scheduling, ordering and co-ordination of the removal and cleaning teams

**About You**

Along with your strong work ethic, you are a team player and create real connections and relationships with customers and colleagues. To be successful, you will need the following:

- Excellent communication skills, both verbal and written
- Enjoy working independently and driven by results
- Ability to adapt in a quick-paced environment and prioritise effectively
- Good decision-making and problem solving skills
- Responsible, trustworthy and accountable for your actions and what you deliver
- Ability to foresee any obstacles and challenges and either deal with them or raise them to Gina and her team
- Understanding of sales principles and ability to deliver excellent customer service

Whilst not essential, good general computer literacy skills, including good excel skills and previous experience using various software will be considered favourably

You may not fit the above requirements 100%, and that’s ok as we focus on continued training and development so we can provide opportunities for your career growth within. If you are looking for a career and not just a job, you are at the right place

**Job Types**: Full-time, Permanent

Pay: $70,000.00 per year

**Benefits**:

- Professional development assistance
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

Supplementary Pay:

- Commission
- Performance bonus

Licence/Certification:

- NSW drivers licence (preferred)

Work Authorisation:

- Australia (required)

**Location**:

- Bondi, NSW 2026 (preferred)

Work Location: Hybrid remote in Bondi, NSW 2026

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