15 X IT Desktop Support Technician
5 months ago
**Duties include, but are not limited to**:
Responsible for incident management and request fulfilment of the end user devices
Queue management via the department's service management tool
Windows Operating System (OS) Administration
Build and preparation of Windows OS and Office 365 devices for deployment
Face-to-face user support and training (including for VIP staff)
Windows OS and Office 365 System Administration
Knowledge Base Development
Compiling and troubleshooting issues before progressing to Tier 3 teams, as well as working with the Tier 1 team
Providing videoconferencing support to departmental staff
Other duties as directed by representatives
Required skills and experience
Excellent verbal and written communication skills
Ability to work collaboratively within and across teams
Ability to quickly learn new processes and procedures.
Interested in career development, Self
- Development, training and furthering their career
A passion for delivering excellent customer service
Strong problem solving and troubleshooting skills with good attention to detail
Ability to multi-task and manage priorities
For further information please contact Jordan Willis at Clicks IT Recruitment on +61 436 469 313.
At Clicks we embrace diversity, inclusion and equal opportunity.
AU$40 - AU$65 per hour + including Super
including Super
Type
Contract
Category
Project / Program / PMO support
Reference ID
BBBH73944
-
Casual Desktop Support
5 months ago
Canberra, Australia Total IT Global Full timeProvide 1st line IT support to end-users with their computing devices like desktop, laptop, mobile, printers, basic network devices and other IT peripherals, which includes testing, identifying, repairing, resolving, and documenting end user technical issues without violating the hardware warranty or security compliance requirement - Reimaging computers/hard...
-
Desktop/network Support Technician
5 months ago
Canberra, Australia Rex Technologies Full time**Roles & responsibilities**: Desktop Technician will provide day to day local Required Technical Skills - Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bit locker, Network Printers, Networking, Installations & Troubleshooting. **Functions include**: - Windows 10-11, Microsoft Active...
-
Desktop Support Officers
5 months ago
Canberra, Australia Infinite Consulting Full timeOur Federal Government client requires the experience of multiple Level 2 Desktop Support Officers to support an upcoming hardware rollout project. This role provides support and assistance to the Desktop team as well as being an active part of the broader departmental Desktop Support Team. **Responsibilities include but are not limited to**: - Support...
-
Desktop Support Officer
5 months ago
Canberra, Australia Infinite Talent Group Pty Ltd Full timeDesktop Officers are responsible for providing strong customer service and technical support on a variety of technology and services to all staff. This includes working closely with multiple teams across the ICT Operations Branch. This role provides support and assistance to the Desktop team as well as being an active part of the broader departmental...
-
2 X Project Support Officers
5 months ago
Canberra, Australia Ressam IT Recruitment Full timeInitial contract of 6 months with 1 x 6 months extension - Based in ACT, NSW - Requires Baseline security clearance **Who We Are?** **Security** **What We Are Looking For** **2 x Project Support Officers - AI in Government Taskforce** **Work Arrangements** **Contact Us** **0423 227 550** or **02 5119 2299
-
Desktop Support Lead
4 days ago
Canberra, Australia Omni Executive Full time**Vacancy No** VN248 **Employment Type** Full Time **Security Clearance Required** Negative Vetting 1 **Location of Role** Canberra, ACT **Job Details** - Since 2012, Omni has proudly stood as an Australian-owned company dedicated to serving clients across the Australian Government, Defence and Private Sector landscapes. Our strength, embodied by a...
-
Desktop Support Specialist
4 weeks ago
Canberra, ACT, Australia Datacom Full timeAbout the RoleDatacom is a leading provider of IT professional services in Australia and New Zealand. We are seeking a skilled Desktop Support Engineer to join our team in Canberra.As a Desktop Support Engineer, you will be responsible for providing exceptional technical support to our customers. This will involve providing tailored maintenance services,...
-
Desktop Deployment and Roll Out Technicians
5 months ago
Canberra, Australia ACT Logistics Full timeACT Logistics is a major ICT Services supplier to State & Federal Government Departments and to large commercial clients across Australia including Brisbane & surrounding areas. We have ongoing contracts that require experienced desktop engineers to perform a range of tasks including PC rollouts, installations, SOE imaging, data transfer, fault diagnosis,...
-
Desktop Support Officer
5 months ago
Canberra, Australia HiTech Personnel Full time**Reference #**: - JF/JA0898**Title**: - Desktop Support Officer - 2nd Support - Federal Govt!**Category**: - ICT**Location**: - ACT**Work Type**: - Contract**Remuneration**: - $Neg**Term**: - 6mths + 12mths**Description**: - **Exciting opportunity within a Federal Government Department**: - **Initial 6 month contract + 12 month extension...
-
Desktop Support Specialist
3 weeks ago
Canberra, ACT, Australia Datacom Full timeAbout the RoleDatacom is seeking a skilled Desktop Support Engineer to join our team in Canberra. As a Desktop Support Engineer, you will be responsible for providing exceptional technical support to our customers, ensuring their IT hardware and software needs are met.Key ResponsibilitiesProvide technical support to customers in a high-paced environment,...
-
Desktop Support Officer
5 months ago
Canberra, Australia PowerData Group Consulting Full time**Open to**: Must be able to obtain baseline clearance **Location**: ACT The ICT Operations Branch provides high quality ICT support and underpinning infrastructure services to the department, ensuring all staff in the department have access to stable and secure technology. The Desktop Support team sits within ICT Operations and are responsible for...
-
Aps4 Desktop Support Officer
5 months ago
Canberra, Australia HAYS Full timeSeeking a Desktop Support Officer with previous experience and knowledge in IT. **Your new company** Your new Department supports the Australian public to have safe, secure and well-paid work, as secure jobs are essential for our nation and drive economic growth and provide people with certainty. Your Department focusses on equipping Australians who are...
-
Hardware Technician
2 months ago
Canberra, Australia Fujitsu Full timeAbout the job Hardware Technician **Advanced On-Site Technician** **We are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of...
-
Desktop Support Specialist
3 weeks ago
Canberra, ACT, Australia Datacom Full timeAbout the RoleDatacom is seeking a skilled Desktop Support Engineer to join our team in Canberra. As a key member of our End User Services team, you will be responsible for providing exceptional technical support to our customers.Key ResponsibilitiesProvide timely and effective technical support to customers in a high-paced environment.Assist new users with...
-
Desktop Support Team Lead
5 months ago
Canberra, Australia Datacom Full timeOur Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. About the Role (your why) As a Desktop Support Team Lead, you will be responsible leading a team of end user services engineers within the IT Outsourcing group to...
-
Client Services Applications and Desktop Support
5 months ago
Canberra, Australia HIA Full timeClient Services Applications and Desktop Support Officer - **Exciting opportunity to work with a leading association.**: - **Professional, supportive team environment**: - **2 full-time permanent roles available, located in either Canberra or Perth** **The Organisation** HIA has been proudly representing the Australian housing industry for over...
-
Desktop Support Specialist
1 month ago
Canberra, ACT, Australia Datacom Full timeAbout the RoleDatacom is seeking a skilled Desktop Support Engineer to join our team in Canberra. As a key member of our End User Services team, you will be responsible for providing high-quality technical support to our customers.Key Responsibilities:Provide exceptional technical support in a fast-paced environment, prioritizing customer satisfaction.Assist...
-
Desktop Support Specialist
1 month ago
Canberra, ACT, Australia Datacom Full timeAbout the RoleDatacom is seeking a skilled Desktop Support Engineer to join our team in Canberra. As a key member of our End User Services team, you will be responsible for providing high-quality technical support to our customers.Key Responsibilities:Provide exceptional technical support in a fast-paced environment, prioritizing customer satisfaction.Assist...
-
Advanced On-site Technician
2 months ago
Canberra, Australia Fujitsu Full timeAbout the job Advanced On-site Technician **Advanced On-Site Technician** **We are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the...
-
Desktop Support Specialist
1 month ago
Canberra, ACT, Australia Randstad Full timeJob SummaryWe are seeking a skilled Desktop Support Analyst to join our team at Randstad Digital. As a key member of our IT department, you will be responsible for providing top-notch technical support to our end-users, ensuring seamless incident management and request fulfillment.Key ResponsibilitiesManage and resolve technical issues related to end-user...