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Desktop Support Officers

1 month ago

Canberra, Australia Infinite Consulting Full time

Our Federal Government client requires the experience of multiple Level 2 Desktop Support Officers to support an upcoming hardware rollout project.

This role provides support and assistance to the Desktop team as well as being an active part of the broader departmental Desktop Support Team.

**Responsibilities include but are not limited to**:

- Support with the deployment of new laptops and hardware to users across Canberra and interstate offices.
- Assist users with data migration and ensuring a smooth transition for users onto new hardware.
- Assist to find solutions to ICT problems faced by users during the hardware rollout project and the business including supporting users through ICT change activities and digital innovation.
- iOS Mobile Device Management (MDM) configuration, administration, and training as required.
- Support with documenting and processing ICT assets into the asset register.

**Role Particulars**:
Submission deadline: 08/03

Duration: 15/04 for 6 months

Eligibility: Australian Citizenship | Ability to obtain and maintain a Baseline Clearance

Location: Canberra, A.C.T