Employee Experience Coordinator

4 weeks ago

North Sydney, Australia Nine Full time

**Company Description**
Nine is Australia’s largest locally owned media company - the home of Australia’s most trusted and loved brands spanning News, Sport, Lifestyle, and Entertainment. We pride ourselves on creating the best content, accessed by consumers when and how they want - across Publishing, Broadcasting and Digital.

Our Purpose: We shape culture by sparking conversations, challenging perspectives, and entertaining our communities.

We bring people together by celebrating the big occasions and connecting the everyday moments. Australia belongs here. We bring our purpose to life via three shared values: We walk the talk, turn over every stone and keep it human.

At Nine we are passionate about our people. This role reports to the Employee Experience Lead and is part of the Employee Experience team within People & Culture at Nine. We aim to design and deliver exceptional experiences for our employees across the lifecycle to engage and retain them.

As the Employee Experience Coordinator you will provide operational support in executing internal events and experiences. This could include employee experiences such as Married at First Sight or the Australian Open held recently, and upcoming events including the Olympic & Paralympic Games at Nine, NRL, The Block, and more. You’ll get to be part of unique workplace projects and exclusive employee experiences that only happen at Nine.

**As part of the Employee Experience team, day to day you will**:

- Support the production of internal employee events (on-site, virtual, pre-recorded and live broadcast) by coordinating pre-production meetings, managing audience registration, arranging catering and event day run sheets, and liaising with technical AV production, staging and hair & makeup teams.
- Support in producing or coordinating the activation of other employee experiences and projects
- Manage the running of internal employee competitions, and distribution of event tickets, merchandise and prizes
- Complete general administrative tasks and other duties as required.

This role is being offered on a Full Time basis. There is flexibility within the role, however it does require frequent on-site presence at our North Sydney office and possibly minor travel interstate at times. Hybrid work is embraced across the team. We welcome a conversation about your flexible work needs.
**Qualifications**
You have gained some exposure to HR, or Marketing activation with event coordination / execution experience in a corporate workplace. You have demonstrated your keen attention to detail, have the ability to work autonomously, be self-motivated and proactive, and stay highly organised when dealing with multiple tasks.

You thrive in a high performing, collaborative team environment, and are comfortable dealing with changing priorities and ambiguity. You always remain calm and focussed, and can be relied upon for your ability to pivot, and your talent for picking up the pieces that others might forget

**What we would like to see on your resume**:

- Experience coordinating & setting up events
- Strong organisation skills, with keen attention to detail
- Experience complex multitasking in fast-paced situations, whilst following processes and quickly pivoting between projects when needed
- Experience in customer service or another service capacity, where you delivered outstanding service and experiences to employees, customers, and/or other stakeholders
- Confident in using enterprise productivity software and tools e.g. Google Workspace, MS Office etc.
- Ability to work independently at times and in hybrid, and/or remote team environments
- Ability to learn new processes and navigate new systems or platforms
- Confidence in coordinating and communicating with multiple stakeholders (internal and external)

**Desirable qualifications, experience & skills**
- Experience distributing large quantities of tickets to events
- Strong stakeholder communication skills
- Ability to identify efficiencies to drive process improvement and help create better ways of doing things

**Additional Information** Life at Nine**:
Nine is a people business. Being part of the team means you’ll be in a culture that promotes creativity and innovation, diversity and inclusion, is open to feedback, rewards impact and ensures everyone is heard. Importantly, you'll receive the following:

- Career development and quality training
- Up to 16 weeks paid primary carer’s parental leave
- Discounts on lifestyle, entertainment, and leisure memberships, including health insurance, dental and gym
- Discounts on products and services with corporate partners

**Our Commitment to Diversity and Inclusion**:
**Disclaimer**:We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

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