Quality Officer

4 weeks ago

Geelong, Australia City of Greater Geelong Full time

**Quality Officer**:
**Job no**: 497894

**Work type**: Temporary Part Time

**Classification**: Band 6 ($88,493 - $95,456 pa)

**Categories**: Aged & Disability Support, Community Development, Governance & Legal

**Create our future together at the City of Greater Geelong**
At City of Greater Geelong, we are committed to working together for a thriving community. We do this by delivering over 130 services to our rapidly growing population and working hard to protect and improve what it is that makes Greater Geelong on Wadawurrung country such a great place to live, work and study.

We’re going through an exciting period of change that will help us serve our community better. From digital modernisation to the contemporary, sustainable office we have built in Central Geelong, now more than ever is a great time to join our team at the City of Greater Geelong.

Our Community is made up of diverse people from all walks of life, and it’s important to us that our workforce represents and celebrates this strength.

We encourage great people from all backgrounds to join us. We encourage authenticity, because inclusion makes us stronger.

If you’re excited about working together to create a Clever and Creative Greater Geelong, and joining a workplace where all people can thrive, then hit **apply** - we’d love to meet you

**About the role**
In this newly created role, you will responsible for providing expert clinical expertise to the Community Care Department in the areas of quality management, compliance, auditing and incident management. You will be a key innovator in areas of continuous improvement within the City’s Community Care Department, in accordance with City of Greater Geelong policies and the regulatory guidelines of the Home Care Package Program and Commonwealth Home Support Programme.

This is a temporary 12 month Part time role (0.68 FTE - 26hrs per week)

Key responsibilities include:

- Provide and maintain up-to-date knowledge of developments in areas of clinical specialty and relevance related to the provision of inhome aged care services to older people living at home
- Contribute to and actively participate in the Quality program in Community Care, including but not limited to assisting with incident and complaint management, continuous improvement, and training and development of staff
- Contribute to the effective and efficient management of Home Care Package Program ensuring that services and supports are managed within the limits of the package whilst also meeting clients’ needs.
- Ensure consistent, effective and efficient administrative systems are maintained.
- Ensure regular collection and reporting of statistical and other data.

**About you**
To be successful in this role, you will have previous experience in a quality/compliance role within the residential or in home aged care setting. You will have a person centered approach, be professional in your work at all times, and demonstrate a continuous improvement mindset.You will be passionate about creating positive change, a keen eye for detail and enjoy problem solving and thinking outside the box.

Essential Experience:

- Experience in planning, implementing, monitoring continuous improvement activities in a community or residential aged care setting
- Experience in a quality related role, or capacity to adapt skills and experience quickly
- Awareness and support of the philosophies of healthy ageing, consumer directed care, promotion of independence and non-intrusive care and general disabilities, including a collaborative approach to decision making.
- Research and evaluation skills including data collection and analysis.
- Experience effectively supporting continuous improvement culture in a team, demonstrated ability to influence culture.
- Relevant tertiary qualification in nursing or allied health, preferably with current registration to peak body

**A career with us**
With flexible working options, our people have choice in how and where they work. Our employees connect with us from across the Greater Geelong region and beyond.

Central Geelong-based City employees have moved to our new Civic Precinct, Wurriki Nyal. Meaning ‘speak and talk together’ in local Wadawurrung language. Wurriki Nyal sets the benchmark for what a sustainable, inclusive and culturally safe workplace can be, including industry leading sustainability standards, a flexible and people-focused design, safe and inclusive spaces and public realm.

We’re committed to supporting better accessibility for our customers and our people. We encourage you to talk to us about any adjustments or additional support you may require during the recruitment process, as well as how this role can be flexible for you.

We offer:

- flexible work arrangements including RDO options in specified work areas
- salary sacrificing and novated lease options
- cultural and ceremonial leave
- study leave
- paid parental leave (16 weeks primary and six weeks secondary

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