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Customer Experience Consultant

1 month ago

Sydney, Australia NSW Government -TAFE NSW Full time

**BE BOLD. BE AMBITIOUS. MAKE YOUR NEXT MOVE THE RIGHT ONE.**
- **Be part of a small, passionate, professional and dynamic team**:

- **Utilise your effective customer service skills in a fast-paced customer focussed environment**:

- **2 x permanent full-time opportunities at Bradfield Senior College, located at St Leonards TAFE Campus**

**Bradfield** is a senior high school, part of TAFE NSW that delivers HSC and vocational courses specialising in the creative industries. We are passionate about providing innovative educational experiences including project-based learning, with a focus on the development of practical and employability skills, leading to diverse pathways to further study or work. With TAFE NSW you will have the opportunity to grow your professional career in a dynamic and collaborative environment, where you can innovate, create value, and meaningfully contribute to the transformation of Australia’s future society.

**THE OPPORTUNITY**

The Customer Experience Consultant is responsible for supporting the customer lifecycle process and providing a broad range of administrative support services to contribute to TAFE NSW strategic objectives, maximise student enrolments and support a culture of excellence in customer service.

**ABOUT YOU**

You are passionate about delivering excellent Customer Service. You have the ambition and drive to succeed and have demonstrated experience in providing administration support.

**To be successful in this role you must have**:

- Demonstrated organisational and analytical skills whilst working independently, as well as within a team.
- Experience in working in a customer focused environment, requiring flexibility and adaptability to solve problems.
- Ability to meet essential requirements as per the position description.

For full details on the role please see the **Position Description**

**Job Specific Enquiries**:Please** **contact the following:

- Tammie Davis, A/Customer Experience Team Leader on 7920 7572

**HOW TO APPLY**
- Attach an updated resume and a cover letter outlining your interest and how you meet the essential criteria (detailed in the Position Description)
- Please ensure all attachments are in PDF format where possible

**OUR COMMITMENT TO DIVERSITY & INCLUSION**

**Applications close: Monday 27th February 2023 at 11:59PM**

This is a child-related position. A **Working with Children Check** is a prerequisite for anyone in child
- related work. It involves a national criminal history check and review of findings of workplace misconduct.

For permanent positions in the NSW Public Sector, you need to be an Australian Citizen or Permanent Resident. For most temporary jobs, you need a visa that gives you permission to work in Australia.

An eligibility list may be created for this position, and position(s) of the same classification that subsequently become vacant may be filled using this eligibility list over the next 18 months.

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