Customer Experience Consultant

6 months ago


Sydney, Australia The Outsourced Recruitment Company Full time

**The Opportunity**

***We are seeking a Customer Experience Consultant to join our client's team based in Wetherill Park. As the Customer Experience Consultant, you will play a crucial role in providing outstanding support and resolving a wide range of queries for customers. You will be working an eight-hour shift between the hours of 7.30am - 5.00pm Monday - Friday.

If you are someone with a strong background in customer service with excellent communication skills, we want to hear from you Temporary visa holders welcome to apply.

**What's on offer**
- $47.86 per hour, six month contract likely to extend/go permanent
- On site parking
- A close knit team environment that prioritises inclusion and collaboration
- Opportunity to work with and learn from a variety of departments across the business

**What you’ll do**
- Maintain excellent relationships with internal and external customers and stakeholders
- Confirm and manage customer bookings
- Manage a variety of customer queries including; operations, quotations, subcontracting, price increases, complaints

***What you’ll need to be successful**
- Experience within a call centre environment desired but not essential
- A positive, can-do attitude with a strong focus on customer service
- Ability to work in a fast-paced, high-pressured work environment with rapidly changing priorities
- Typing speed of 60 wpm and 80% or more accuracy
- Experience with Salesforce, DOS systems or SAP is desirable

This is an awesome role for someone with a passion for delivering an exceptional customer experience, who enjoys working independently, in a team environment.



  • Sydney, Australia emarsys eMarketing Systems Full time

    In this role you are a trusted Customer Experience Advisor for our largest and/or fastest moving retained customers across multiple consumer verticals. The role sits across new business sales (where you will be supporting in an Expert role), and Retained Services, where you will lead the planning and execution of cross-channel, 1 2 1 communication programs...


  • Sydney, New South Wales, Australia Telstra Full time

    We're seeking a highly skilled Customer Experience Consultant to join our team in Telstra's Blacktown store on a casual basis.Telstra is an iconic Australian brand with a global presence, driven by a purpose to build a connected future where everyone can thrive.The successful candidate will be responsible for delivering exceptional customer service and...


  • Sydney, Australia Cushman & Wakefield Full time

    **Job Title** Customer Experience Consultant **Job Description Summary** Calling all experienced customer service superstars! We are looking for a motivated and enthusiastic Customer Experience Officer to join our team. **Calling all non-experienced customer service superstars!** **About the role** With flexible working arrangements and a minimum of one...


  • Sydney, Australia Cushman & Wakefield Full time

    **Job Title** Customer Experience Consultant **Job Description Summary** Calling all experienced customer service superstars! We are looking for a motivated and enthusiastic Customer Experience Officer to join our team. **About the role** With flexible working arrangements and a minimum of one day a week in the office, this role would suit your wide...


  • Sydney, Australia Cushman & Wakefield Full time

    Job TitleCustomer Experience ConsultantJob Description SummaryCalling all experienced customer service superstars!We are looking for a motivated and enthusiastic Customer Experience Officer to join our team.Job DescriptionAbout the role Are you capable of laughing at your own jokes (even when no one else does)? Perfect! We are looking for a motivated and...


  • Sydney, Australia Cushman & Wakefield Full time

    Job TitleCustomer Experience ConsultantJob Description SummaryCalling all experienced customer service superstars!We are looking for a motivated and enthusiastic Customer Experience Officer to join our team.Job DescriptionCalling all non-experienced customer service superstars!About the role Are you capable of laughing at your own jokes (even when no one...


  • Sydney, New South Wales, Australia Telstra Full time

    Job OverviewTelstra is a leading telecommunications company that aims to build a connected future for all Australians. As a Senior Customer Experience Consultant, you will play a crucial role in delivering exceptional customer service and sales experiences.Key ResponsibilitiesProvide quality customer service to all customersMaximise sales by offering latest...

  • Consultant, Customer

    6 months ago


    Sydney, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Region**: NSW- Sydney CBD, VIC- Melbourne CBD - **Bring strategic thinking and analysis to solve real issues for customers and bankers**: - **Be supported and encouraged to grow your career at NAB** **It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on...

  • Sales Consultant

    2 weeks ago


    Sydney, New South Wales, Australia Telstra Full time

    At Telstra, we're building a connected future for everyone to thrive. Our Retail Sales Consultants play a vital role in delivering exceptional customer experiences by providing tailored solutions and expert knowledge on the latest cutting-edge technology.About the RoleWe're seeking a highly motivated and tech-savvy individual to join our team as a Sales...


  • Sydney, Australia ServiceNow Full time

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...


  • Sydney, Australia Infosys Singapore & Australia Full time

    Infosys Consulting is the management consulting arm of the global technology company, Infosys Limited. Infosys Consulting operates globally and currently has over 6,000 employees with offices in 18 countries across the Americas, Asia Pacific, and Europe. We have been on a tremendous growth journey in the Asia-Pacific region over the past couple of years and...

  • Insurance Consultant

    2 weeks ago


    Sydney, New South Wales, Australia Lotus People Full time

    Company OverviewLotus People is proud to partner with a highly-regarded and forward-thinking insurance company. This collaboration presents an excellent opportunity for a skilled professional to join a dynamic service team and contribute to the organization's continued growth and success.The company has built a strong reputation for its commitment to service...

  • Tech Consultant

    2 weeks ago


    Sydney, New South Wales, Australia Telstra Full time

    We are seeking a passionate Retail Sales Consultant to join our Telstra team in Rhodes on a Part Time basis. As a key member of our retail store, you will be responsible for delivering exceptional customer experiences, providing tailored solutions, and driving sales growth.About the Role:Company OverviewTelstra is an iconic Australian brand with a global...

  • Retail Consultant

    3 days ago


    Sydney, New South Wales, Australia Telstra Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Consultant to join our team at Telstra. As a Retail Consultant, you will be responsible for providing exceptional customer service and sales experiences that meet or exceed customer expectations.Key Responsibilities:Develop and maintain strong relationships with customers to...


  • Sydney, New South Wales, Australia Frucor Suntory Full time

    Unlock Your Potential as a Customer Experience SpecialistWe are seeking an exceptional Customer Experience Specialist to join our team in Australia and New Zealand. This is a fantastic opportunity for someone with excellent customer service skills, a friendly demeanor, and a passion for delivering exceptional experiences.About the Role:The primary focus of...


  • Sydney, New South Wales, Australia Telstra Full time

    Employment OverviewA Career with PurposeAt Telstra, our mission is to build a connected future where everyone can thrive. As a Sales Consultant, you will play a vital role in helping our customers connect faster, better, and smarter.Job DescriptionAbout the RoleWe are seeking an experienced customer service professional who thrives in a fast-paced...


  • Sydney, New South Wales, Australia The Just Group Full time

    About The Just GroupWe are a leading Australian retailer with a strong presence across the country. Our company culture is built on excellence, teamwork, and customer satisfaction.Job OverviewThis role offers an exciting opportunity to work in a dynamic retail environment, providing exceptional customer service and styling advice to our valued customers. As...


  • Sydney, New South Wales, Australia Country Road Group Full time

    Mimco Part Time Sales Consultant Job OpportunityKey Responsibilities:Deliver exceptional customer experiences through great service, excellent product knowledge, and seamless execution of operational processes.Collaborate with the team to maintain high standards of customer service and store operations.Utilize tools to stay up-to-date with the latest...

  • Sales Consultant

    1 week ago


    Sydney, New South Wales, Australia Brand Collective Full time

    We are seeking a part-time Sales Consultant to join our team at Brand Collective, an iconic Australian women's fashion brand. As a key member of our retail team, you will be empowered to bring your best self to work each day and make a positive impact on the world.About the role:Create genuine in-store experiences with our customers to understand their needs...


  • Sydney, New South Wales, Australia Infosys Singapore & Australia Full time

    We are seeking a highly skilled Customer Experience Specialist to join our team at Infosys Singapore & Australia. The successful candidate will be responsible for developing and executing strategies to improve the overall experience for our clients' customers across all touchpoints. This role is a mix of CX and marketing operations.As a CX Specialist, you...