Library Service Officer

2 weeks ago


Dandenong, Australia City of Greater Dandenong Full time

**Work type**
- Permanent Full Time**Location**
- Various Locations**Department**
- Community Strengthening**$69,542 - $73,697 pa (plus super)**

**Permanent Full Time (35 hours week)**

**About Us**

Located 35km to the southeast of Melbourne, Greater Dandenong City Council covers 129 square kilometres and has a population of over 169,000 people. The central activities district is Melbourne's second largest retail and commercial centre and includes large shopping complexes at Dandenong and Keysborough as well as the highly popular Dandenong Market.

Greater Dandenong City Council is the most culturally diverse locality in Australia, with residents from over 150 different birthplaces, nearly two-thirds of whom were born overseas. Key industries include manufacturing, health care and social assistance, retail trade, wholesale trade and transport.

We are a progressive organisation of exceptional character that offers a dynamic and rewarding work environment to approximately 900 employees. We recognise that our staff are vital to the delivery of excellent service to our community and the achievement of our long-term vision. We invest in the development of our people, and we strive to be a workplace that is respectful, engaged, accountable, creative and honest.

**About the role**

The Library Service Officer (Home Library Service) works within the Community Arts, Culture and Library Services Department, and at both Springvale and Dandenong Library sites.

The primary objectives of the position are to:

- Support and assist the community to access and use Library services and resources.
- Provide effective and efficient library and information services to all library users on a rostered basis during library opening hours at specified locations.
- Provide friendly and personalised library assistance to residential care facilities people using the Home Library Services
- Assist in the recruitment, training and supervision of new Home Library Service volunteers.
- Assist in the promotion of Home Library Services within the Greater Dandenong Community.
- Ensure Outreach vehicles are well presented, well maintained and safe at all times.

**About you**

The successful applicant will have experience in service delivery, and an understanding of positive customer service principles, and delivery of library services and programs for children, families and young people. The successful applicant will also bring a passion for promoting literacy, and experience working in a culturally and linguistically diverse and busy environment. An understanding and demonstrated experience of current technologies, and willingness to embrace and explore emerging technologies relevant to libraries, is essential.

Regular evening and weekend shifts are compulsory
- 1. Cover letter
- 2. Your current resume
- 3. A document addressing the key selection criteria located in the position description.

You may be required to undertake practical testing, work preference profiling / psychometric testing, functional capacity assessment (physical) or aptitude testing.

**Benefits of working with us**

Council believes in providing an environment where staff thrive, both in the work they do and in how they learn and develop as people and professionals. Our workplace has an inclusive and diverse culture which encourages innovation and supports your work and life balance. There are plenty of opportunities to learn, develop and grow your career within our expanding and diverse organisation.

For more information about our benefits, please visit our careers page: Working with Us
- Council is commitment to providing an inclusive and welcoming environment and promoting cultural safety and wellbeing for children_with zero tolerance for child abuse and harm._

**Further information**: Dionyy Penketh, 8571 5422
**Applications close**: 5pm, Friday, 7 July 2023



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