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Ecommerce Sales Co-ordinator

4 months ago

Richmond, Australia Brown Family Wine Group (BFWG) Full time

**Introduction**:
**About us**:
Brown Family Wine Group is one of Australia’s most loved and respected wine companies built on over 130 years’ experience in quality winemaking, market leading innovation and family values that are at the heart of everything we do as a business.

Our portfolio has grown over time to now include market leading wine brands such as Devil's Corner from the East Coast of Tasmania, Tamar Ridge and Pirie from the Tamar Valley in Tasmania, Innocent Bystander from the Yarra Valley and of course Brown Brothers from Milawa in Victoria, the spiritual home of our business.

We are extremely proud to produce a brand portfolio of wines that boasts Australia’s #1 White Wine, Australia’s #1 Premium Prosecco and Australia’s #1 Pinot Noir together with numerous award-winning wines across several varietals that consumers continue to love.

At Brown Family Wine Group, we are passionate about both our quality wines and our amazing people, and we remain committed to the core family values of our company being: Wellbeing, Respect, Innovation and Pride in What We Achieve Together. We are proud that our business has recently been certified as "A Great Place to Work" and remain committed to honouring this recognition throughout all aspects of the business.

**Description**:
**What’s involved**:
Based in Richmond, Victoria, the eCommerce Sales Coordinator is a 6 month full time contract position. You will be involved in the overall coordination and implementation of the eCommerce strategy to deliver the required brand equity and sales revenue growth for the Direct to Consumer (DTC) Business, in alignment with the company’s mission, vision and values.

**Who you will be working with**:
Reporting to the Head of eCommerce, you’ll be working with a small, tight-knit team of passionate, digitally-savvy sales & marketing professionals working across Content, Social Media, Digital Marketing and online Customer Experience.

Every day will be different, but your main responsibilities will include:

- Coordinating and implementing the campaign calendar across our 5 eCommerce sites.
- Sales monitoring across all sites.
- Management of supporting pages on our eCommerce platform.
- Updating monthly volume forecasts by product.
- Product set-up, merchandising and management.
- Coupon creation and management.
- Online Inventory Management.
- Monitoring order shipments, liaising with the warehouse as required.

Liaising with Customer Services as required regarding eCommerce campaigns, customer enquiries etc.

**Skills and Experiences**:
**What you’ll need to succeed**:

- Up-to-date with the latest trends and best practices in eCommerce.
- Experience in eCommerce and/or direct consumer sales. Knowledge of WooCommerce platform would be highly regarded.
- Strong commercial awareness and enthusiasm for developing new initiatives.
- Analytical and sales focused with the ability to be reactive when required.
- Online subscription sales experience will be highly regarded.
- Wine or beverages experience will be highly regarded.
- Strong attention to detail with excellent problem-solving skills.
- Proficient in Excel and adept at quicky picking up new systems and processes.
- Knowledge of HTML, WordPress, Photoshop.
- Strong interpersonal and influencing skills.
- Team orientated with ability to work independently.
- Excellent communication skills - verbal, written, interpersonal, negotiation.
- Flexible and the ability to work under pressure.
- Down to earth with a sense of humour.
- Current drivers licence (desirable).

If you were here with us in the last month, you may have been part of:

- Relaunching our Family & Friends eCommerce site.
- Implementing our Christmas and Boxing Day campaigns.
- Planning for our exciting eCommerce Transformation Project.
- Internal Wine Tasting & Education Sessions.
- And of course, the fantastic BFWG Christmas Party.

**The good stuff**:
Work within one of Australia's leading wine companies.
Hybrid flexible working.
On-going career development and training programs.
Be part of a passionate and dedicated team.
Generous employee benefits including discounts on wine products.