Process and Data Administrator

4 months ago


Melbourne, Australia McMillan Shakespeare Full time

McMillan Shakespeare is a leading provider of fleet management, novated leasing, salary packaging, and NDIS plan management services. We seek to make Complex Matters Simple for our Customers.

The Process and Data Administrator plays a pivotal role in ensuring good governance and administration across Process Catalogues, Data catalogues and also in supporting the effort to move spreadsheets and other data capture artefacts to ‘on-system’. The role will work to ensure process and data catalogues are documented, maintained, and readily accessible, working with executives to have a regular schedule and approach to refreshing and maintain the catalogues. The Process and Data Administrator will also undertake the administration for the Data Governance Sub-Committee tasked with overseeing the shift of ‘off-system’ artefacts (e.g. excel spreadsheets) onto systems.

Key Responsibilities

Catalogue Maintenance
- Document, maintain and ensure accessibility of catalogues
- Ensure catalogues are readily accessible
- Ensure process integrity and governance compliance
- Maintain data governance standards and practices

Meeting and Committee Coordination
- Undertake committee coordination, including but not limited to, appointment scheduling, agenda preparation and distribution, and minute taking

Develop and Maintain Standard Operating Procedures
- Work closely with key team members to develop and maintain SOPs for areas related to process management

Stakeholder Engagement:

- Work closely with stakeholders and communicate across MMS to understand the requirements for maintaining key artefacts that they are responsible for as per organisational RACIs.

Administrative support
- Support the migration of spreadsheets and other data capture artefacts onto
- approved systems
- Oversee the shift of 'off-system' artefacts to approved systems
- Ensure accurate documentation and tracking of data transition activities.
- Coordinate with various stakeholders to ensure seamless data transition
- Provide administrative support as required, including for related projects,
- ensuring documentation and tracking are up-to-date

Position Criteria

Capabilities & Behaviours
- Self-motivated, high energy, urgency, collaborative.
- Attention to Detail
- Good analytical and problem-solving abilities, with a keen attention to detail and the capacity to work on multiple initiative simultaneously.
- Sound communication skills - both written and verbal. Knowledge & Experience
- Proficient in Microsoft Excel and Word.
- Proficient in process and data mapping is essential.

Qualifications (Desirable, not mandatory)
- Process or Project Management Qualification
- Knowledge and experience of data analytics

What we can offer you:
- Our strong people-first culture- Flexible/hybrid working to enhance your work/life balance- Novated lease benefits and discounts- 12 weeks Paid Parental leave and access to our Parents Portal- Exempt Employee Share Plan- Paid Income Protection Insurance under MMSG default Super plan- Access to a broad range of learning and development programs- Career break and volunteering leave- Access to Employee Assistance Program and annual Flu vaccination- Lifestyle Rewards program

As an employer who embraces Diversity, Equity & Inclusion, we hold a collective commitment to foster an environment where all differences are valued and respected. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those caring for and living with disability to apply.


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