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Training Officer

4 months ago

Hobart, Australia Tasmanian Government Full time

Department of Justice

Tasmania Legal Aid

Applications must be submitted by Sunday 26 May, 2024 11:55 PM

**Position details**:
**Applications close**:

- Sunday 26 May, 2024 11:55 PM AEST**Award/Classification**:

- Tasmanian State Service Award - General Stream Band 4**Salary**:

- $80,593.00 to $92,764.00 per annum**Employment type**:

- Permanent, part-time**Region**:

- South**Location**:

- Hobart**Job description**:

- The Training Officer contributes to TLA’s workforce development goals by: - developing, coordinating and delivering systems and policy related training and support;
- preparing, maintaining and promoting training-related documentation.The Department of Justice supports reasonable adjustment requests in any stage of the assessment process to remove barriers and facilitate full participation in all aspects of employment for applicants with disability. If you have individual requirements that need to be accommodated in order to participate in an interview or recruitment activity, please inform the contact listed at the end of this vacancy.

We are a diverse and inclusive workplace and understand the importance of flexible working arrangements. Talk to us about how this could work for you.

**Hours per fortnight**:
Part Time - 9 days per fortnight (66.15 hours) - flexible options available.

**Duties**:

- Provide routine business systems and policy-related training and support for TLA’s suite of corporate and specialist legal practice software products.
- Work with stakeholders to identify and develop new digital ways of working.
- Develop training in accordance with training management plans and maintain training registers and relevant completions documentation in accordance with compliance and reporting requirements.
- Assist in structured User Acceptance testing of new business systems and software upgrades as and when required.
- Monitor, evaluate, record and maintain common systems issues experienced by end users.
- In consultation with stakeholders, develop and maintain training manuals and management plans, digital adoption tools, systems management procedures, troubleshooting articles and associated documentation to support end-users.
- Assist with the ongoing business systems improvement activities by identifying and recommending solutions for issues that arise.
- The incumbent can expect to be allocated duties, not specifically mentioned in this document, that are within the capacity, qualifications and experience normally expected from persons occupying positions at this classification level.

**Desirable Requirements**:

- Relevant qualifications in training and change management
- Current Driver’s Licence

**How to apply**:
**For more information**:
Stuart Davey
Community Legal Education and Information
Phone: (03) 6236 3830

**Reasonable Adjustment Queries**:
Organisational Development and Design Team
(03) 6165 7603