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Senior Training Specialist
2 months ago
We are seeking a highly skilled Senior Training Specialist to join our team at RACT. As a key member of our learning and development team, you will be responsible for designing, implementing, and evaluating training programs to support the delivery of high-quality learning solutions and outcomes for our frontline and back-office teams.
Key Responsibilities- Develop and implement training strategies to ensure best practice learning functions are applied across our distributed workforce.
- Collaborate with stakeholders to create fit-for-purpose training packages that maximize the uptake of content and create a great experience for participants.
- Support the facilitation of developed training packages across our frontline and back-office teams.
- Contribute to the development, deployment, and maintenance of operations induction and upskill training programs for our frontline and back-office teams.
- Build strong business relationships with leadership, frontline team members, and other key stakeholders to elicit trust and support.
- Develop, monitor, review, and evaluate training outcomes and apply adjustments where required to ensure continuous improvement and best practice.
- Ensure that training materials support the transition of new systems, applications, and processes into business-as-usual activity.
- Contribute to the identification, assessment, mitigation, escalation, and management of risk and compliance obligations in the context of training design and delivery.
- Ensure understanding of RACT's workplace policies and ensure compliance to policies.
- 3-5 years of demonstrated learning and development experience within a distributed workforce.
- Demonstrated experience in developing and implementing training strategies, including identification of need, stakeholder assessment, training needs analysis, and evaluation of outcomes.
- Demonstrated ability to work with ambiguity, taking a pragmatic approach to translating project or change requirements into high-level training plans and materials.
- Knowledge of adult learning principles and instructional design methodology.
- Understanding of learning management systems and other technology platforms used for training delivery and administration.
- Experience in creating and delivering e-learning and virtual training programs.
- Excellent communication and facilitation skills, time management, and proficient use of the Microsoft suite of tools.
- Flexible work environment that balances your commitments.
- Career growth opportunities through investment in your development.
- Superannuation contribution matching.
- Staff discounts on RACT products.
- Extra leave to prioritize self-care.
- Dog-friendly days to bring your furry friend to the office.
- Volunteer opportunities to make a difference beyond the office walls.
We value diversity and inclusivity, and we invite people from all backgrounds to apply.
