Broadcast Support Officer

2 weeks ago

Canberra, Australia The Department of Parliamentary Services Full time

**Job Details**:
**Job Title**: Broadcast Support Officer

**Employment Type**:Ongoing

**Classification**: PSL 5

**Closing Date**: 11:30pm AEDT, Friday, 31 March 2023

**The Opportunity**:

- The Department of Parliamentary Services (DPS) is recruiting for a PSL 5 Broadcast Support Officer within Digital Recording Services Branch.
- This is an exciting opportunity to join the Broadcasting Infrastructure and Support team to deliver services including maintaining, supporting and renewing broadcasting facilities for the Department of Parliamentary Services (DPS) at Australian Parliament House.
- Parliamentary Broadcasting produces and distributes live audio and video coverage of all proceedings of the two chambers and the Federation Chamber, televises selected parliamentary proceedings in Parliament House and provides audio coverage of hearings held in other venues around Australia as well as multimedia and audio-visual services within Parliament House.

**Who we are looking for**:

- Our ideal Broadcast Support Officer will have:

- Experience in providing technical support, ideally within a broadcast context.
- Demonstrated capability around analysing and troubleshooting issues.
- Ability to work under time restraints and prioritise in order of on-air importance.
- Willingness to work on a shift roster aligned with the commitments of the Parliament.

**Job Specific Requirements**:

The successful applicant will be required to obtain and maintain a Negative Vetting 1 (Confidential/Highly Protected/Secret) security clearance.

**Duty Statement**:
**Classification**:PSL 5
**Branch**:Digital Recording Services Branch
**Section**:Parliamentary Broadcasting
**Immediate supervisor**:Manager, Broadcasting Infrastructure and Support
- Under limited/general direction undertake duties in accordance with the agreed standards for the PSL 5 classification. The duties will include, but are not limited to, the following:

- Undertake with autonomy and accountability technical support work that is more complex in nature. This may include (but is not limited to) the installation, set-up, operation, upgrade, maintenance and repair of broadcast and communication facilities throughout Parliament House in accordance with defined operational practices, industry and building standards, and service level agreements.
- Proactively monitor and action service calls, maintenance schedules and compliance activities.
- Routinely and effectively engage with our stakeholders in a manner that builds and maintains rapport and assists with proactively identifying issues and areas for improvement.
- Routinely assist and support staff within the team and the section in all facets of broadcast infrastructure and support by proactively engaging, mentoring, providing hands-on instruction and sharing knowledge.
- Develop a working understanding of the technical support and services delivered by the team.
- Contribute to the review and continuous improvement of work practices, workflows, processes, maintenance programs and technical documentation required for effective and efficient outcomes.
- Undertake other duties as required to support the section.
- Employees of DPS are required to be able, and to be seen to be able, to provide professional advice and services to all Senators and Members without favour or prejudice._

**How to apply**:

- Please upload a pitch (700 words maximum) describing how your skills and experience would contribute to the role and work of the department.
- Your pitch is an opportunity to tell us why you want to work at DPS, why you are interested in the role and what you can offer in the role. Frame your pitch around the role description and relevant ILS Profile. Make sure to use relevant examples and accomplishments that demonstrate your ability to perform the role.

**Our purpose and values**:

- We proudly provide innovative, unified, and client-focused services to the Australian Parliament and parliamentarians. We are a values driven department, placing our values at the heart of everything we do; from our service offerings and decision making to our interactions with stakeholders and each other.
- Our people are employed in a broad and unique range of professional, customer service and trade-based roles, all joined by a shared purpose: to make an enduring contribution to Australia’s parliamentary democracy. We have an inclusive workplace that reflects the diversity of the community we serve. While we come from all walks of life, we share a commitment to care for and protect our iconic workplace.
- Every year, almost one million people visit Australian Parliament House to experience the parliamentary process, the building’s architecture, nationally significant art collections, events, tours, and food and dining experiences - all made possible by our people, who are active participants in an environment where no two days are the same.

**What we can offer**:

- Join our community based on innovative, unified, and

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