Claims Consultant
6 months ago
**Company Description**:
- Welcome to This Australian Life._
From the millions of Australian’s, we protect, to those that make it happen every day at TAL, people really are what we’re all about.
TAL needs people who represent our diverse Australian community. People who embrace our spirit and inspire confidence in their colleagues, customers and community.
People who are passionate about making the most of the choices and options we provide. People who do what’s right, aim high, and work smart.
**Job Description** Claims Consultant**
- Join Australia’s No.1 Life Insurer
- Great benefits including a generous company paid life insurance and super plan
- Supportive culture, work with a wonderful team
**About the opportunity**
Paying claims is the most important thing we do. At TAL our Claims Teams are committed to providing an outstanding claims experience for our customers. TAL’s Claims teams are structured to support the customers of our three key business channels being Retail, Group and Direct. Our people may spend their career at TAL working within one channel or may move across these channels.
Within our Direct channel, we support customers who have obtained their life insurance directly with TAL or one of our affiliated alliance partners. Accordingly, we support our customers directly through their journey with us.
We are looking for a talented individual with the technical skills and knowledge who want to join in our mission of ‘being by your side for life’ to positively impact Australians.
In this role you will,
- Independently manage a portfolio of claims end-to-end
- Active engagement of key stakeholders to deliver timely outcomes for customers
- Assess, analyse, calculate and finalize claims payments in a timely and accurate manner
- Provide exceptional customer service including management of claims, communication and inquiries
- Liaise with internal and external stakeholders, to ensure the timely and quality management of claims
- Participation in case conferences, peer case discussions, instructing third party service providers
**Important to us**
Every Australian life is different. And we know the value of having different people from all walks of life with varied points of view.
Work is a big part of life, and we work hard to make it one of the best parts. We offer a workplace that’s inclusive and flexible, supporting our people with options that let them make the most of their careers. We don’t just say it; we do it.
We want to grow with you. Achieve with you. And support you to do your best work. We’re always looking for people who want to go further with us.
Why not see where we can go together?
**Qualifications** About You**
To be successful in this role you will have,
- Demonstrated experience in a similar position involving income protection, life, lump sum, trauma, critical illness, injury, TPD or death claims
- Retail, Group or Direct claims case management experience - highly desired
- Ability to build rapport and empathy with customers during difficult times
- Passionate and driven with a natural willingness to continue to learn
- Diploma or Cert IV in Life Insurance, or equivalent (desirable).
- Relevant tertiary qualifications in Business, Commerce, Health or Allied Health (desirable)
You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And, you value working together to find the best solutions for problems.
- As part of the recruitment process, there are a number of checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks._
**Additional Information**
To provide you with the best experience, we can accommodate you at any stage of the recruitment process. Simply inform our Recruitment team at any time.
TAL is recognised by the Workplace Gender Equality Agency as an Employer of Choice. We are proud to be a member of Diversity Council Australia and the Australian Network on Disability. For information on our reconciliation journey, take a look at our Innovate Reconciliation Action Plan.
We acknowledge the Traditional Custodians of the Land in which our Head Office is based, the land of the Gadigal people of the Eora Nation, and recognise their deep connections to the land, sea, and culture.
We extend this acknowledgment to the many Traditional Lands that we operate across and pay our respects to Elders past, present, and emerging.
LI-Hybrid #LI-Claims #InsuranceClaims
Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.
Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves.
-
Claims Consultant
6 months ago
Melbourne, Australia DXC Technology Full time**About the Role** Senior Claims Consultant to manage both property & liability claims. The purpose of this role is to provide a high level of claims management services to clients and brokers through consulting, advisory, advocacy and negotiation. Diligence around favorable financial outcomes, reducing claim amounts, risk mitigation and the recovery...
-
Claims Consultant
6 months ago
Melbourne, Australia Fuse Recruitment Full time**Melbourne VIC** **$80000 - $110000 per annum** **Full time** **Who will you be working with?** An Underwriter with a rich history of serving commercial clients and a specialisation in strata insurance. As they continue to grow and expand, they’re on the hunt for a dynamic and driven Claims Consultant to join their team. - **What are the benefits?** -...
-
Claims Consultant
6 months ago
Melbourne, Australia SustainAbility Full timeAn opportunity to join a leading Superannuation fund as a Claims Consultant You will be responsible for the proactive management of a portfolio of life insurance claims for valued members. Key Responsibilities: Gather and interpret relevant information to form appropriate claims strategies and effectively determine correct benefit entitlements,...
-
Senior Claims Consultant: Claims Expertise
1 month ago
Melbourne, Victoria, Australia NTI Full timeJob Title: Senior Claims ConsultantWe are seeking a skilled Senior Claims Consultant to join our team at NTI. As a Senior Claims Consultant, you will be responsible for managing a portfolio of key accounts and negotiating favourable settlements with third-party insurers.Key Responsibilities:Manage a portfolio of key accounts, including complex...
-
Claims Consultant
6 months ago
Melbourne, Australia Allianz Australia Full time**Claims Consultant - Club Marine | Victoria Bayside and Melbourne CBD** - **Full-time permanent opportunity with great staff benefits**: - **Hybrid and Flexible working arrangements** Club Marine is Australia's premier Marine Pleasure Craft insurer, and industry partner, and a member of the Global Allianz Group. When you work at Allianz, your...
-
Claims Consultant
6 months ago
Melbourne, Australia TAL Full timeCompany Description Welcome to This Australian Life. From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding...
-
Claims Consultant
3 weeks ago
Melbourne, Victoria, Australia Sedgwick Full timeAbout SedgwickSedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. Our company culture is built on the foundation of caring for our clients, colleagues, and communities.Role OverviewWe are seeking an experienced Claims Consultant to join our team in the role of Commercial Property Claims Consultant....
-
Claims Consultant
4 weeks ago
Melbourne, Victoria, Australia Fuse Recruitment Full timeClaims Consultant Job DescriptionWe are seeking a highly skilled Claims Consultant to join our team at Fuse Recruitment. As a Claims Consultant, you will play a critical role in managing a diverse portfolio of motor, property, and liability claims.Key Responsibilities:Manage end-to-end claims across motor, property, and liabilities portfoliosProvide expert...
-
Claims Consultant
6 months ago
Melbourne, Australia TAL Full timeCompany Description Welcome to This Australian Life. From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding...
-
Claims Consultant
6 months ago
Melbourne, Australia TAL Full timeCompany Description Welcome to This Australian Life. From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding...
-
Senior Claims Consultant
1 month ago
Melbourne, Victoria, Australia Marsh Pty Ltd Full timeWe are seeking a highly motivated and experienced Claims Management Specialist to join our Melbourne office as a Senior Claims Consultant.About the RoleAs a key member of our claims team, you will be responsible for managing liability claims and providing exceptional service to our clients. Your primary duties will include liaising with claimants, clients,...
-
Claims Consultant
6 months ago
Melbourne, Australia TAL Full time**Company Description** Welcome to This Australian Life. From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding...
-
Claims Consultant
3 weeks ago
Melbourne, Victoria, Australia Fuse Recruitment Full timeSenior Claims Consultant OpportunityThis senior claims consultant position is available in Melbourne, offering a competitive salary with performance-based incentives.About the Role:Manage a diverse portfolio of public liability claims from inception to finalisation with autonomy and efficiency.Provide strategic and technically sound advice to stakeholders,...
-
Liability Claims Consultant
7 months ago
Melbourne, Australia Gallagher Full timeAbout Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...
-
Financial Lines Claims Consultant
6 months ago
Melbourne, Australia Blake Oliver Consulting Full timeWe are seeking an experienced Financial Lines Claims Consultant to work for a highly regarded international insurance organisation. This organisation is a trusted provider within the insurance field which holds a strong and stable position in the current market. As a Financial Lines Claims Consultant you will join a team of high performing professionals in a...
-
Liability Claims Consultant
2 months ago
Melbourne, Australia Gallagher Full time**Introduction**: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives...
-
Senior Claims Consultant
3 weeks ago
Melbourne, Australia Tal Services Limited Full timeCompany DescriptionFrom the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding excellence and retaining great...
-
Senior Claims Consultant
3 weeks ago
Melbourne, Victoria, Australia AU002 Marsh Pty Ltd_AU Full timeAbout UsAt AU002 Marsh Pty Ltd_AU, we're seeking a skilled Senior Claims Consultant to join our Sydney CBD team. Our organization is built on trust and expertise.
-
Claims Consultant, Professional Indemnity
6 months ago
Melbourne, Australia Insurance Australia Group LTD Full timeClaims Consultant, Professional Indemnity. Create impact as a **Claims Consultant, Professional Indemnity.** Join the largest insurance group in Australia and New Zealand. **YOUR ROLE** We are seeking a Claims consultant to join our high performing team of consultants. You will be managing complex professional risk indemnity claims, providing a full...
-
Claims Consultant, Professional Indemnity
6 months ago
Melbourne, Australia Insurance Australia Group LTD Full timeClaims Consultant, Professional Indemnity Create impact as a **Claims Consultant, Professional Indemnity.** Join the largest insurance group in Australia and New Zealand. We're here for you. Are you ready? **YOUR ROLE** We are seeking a Claims consultant to join our high performing team of consultants. You will be managing complex professional risk...
