Associate Product Specialist

7 days ago

Brisbane, Australia Device Technologies Australia Full time

**About us**

**Since 1992, Device Technologies has been dedicated to improving patients’ lives through leading edge technology and services, **supplying hospitals and healthcare professionals with high-calibre medical solutions from around the world. Over 30 years, Device Technologies has developed a reputation for the quality, dedicated service and ongoing support provided by our people. With HQ in Sydney, the company continues to grow, representing over 200 trusted brands, and employing over 1000 highly skilled staff located across Australia, New Zealand and Asia.

Geared towards optimal performance, our culture is built on empowering our people to achieve their goals, aligning with wider business objectives. We focus on productivity, continuous improvement, career development and leadership nurturing to foster a superior workforce.

**The opportunity**

An outstanding opportunity for an experienced clinical and/or sales professional to join the Device Technologies Spine team in Brisbane. The role will focus on growing sales across the entire DT spine portfolio whilst building strong long term customer partnerships.

**Key Responsibilities include....**
- Manage cases when and where required, thereby freeing-up Product Specialists to focus on generating sustainable revenue growth.
- Enhance case management abilities via ongoing development of procedural and product knowledge, i.e. continuous self-learning.
- Manage sales territories when Product Specialists are unavailable (e.g. on Leave, travelling etc.).
- Immediately post implant / instrument usage for each procedure attended, ensure debrief with Surgeon in order to:

- Establish likes/dislikes regarding product/procedure;
- Reaffirm their preference for DT products;
- General focus on building meaningful business relationships with Surgeons and relevant support staff (i.e. Scout Nurses, Scrub Nurses, Anaesthetists, NUM’s, CSSD etc.).
- Specific focus on building meaningful business relationships with ‘new’ Surgeons.
- Be available (and suitably organised, i.e. carry appropriate samples etc.) to support business growth opportunities with Surgeons whenever the opportunity arises.
- Accurately document (Salesforce) all valid Surgeon interactions (e.g. product, procedural etc.), and pass on information, in a timely fashion, to relevant Product Specialist(s)
- Monitor Hospital stock levels (both owned and consigned) and act upon reordering opportunities.
- Assist Product Specialists to develop/execute Hospital set-up.
- Proactively liaise with Product Specialists to ensure all sustainable business growth opportunities are follow-up in a timely fashion
- Liaise with Product Specialists/Business Management to develop ongoing sales tactics.
- Chase-up outstanding PO’s as and when required (with a particular focus on end of month).

**About you...**

At Device Technologies, we succeed through our commitment to four key values:
**Delivering Innovation** - We encourage and reward fresh ideas and are committed to supporting our people to make change.

**Seeking Collaboration** - We support each other in our combined mission to help others achieve their goals.

**Taking Ownership** - We believe in equipping our people to take responsibility and accountability in their roles and trust them to get the job done.

**Practising Good Business** - Our success is built on a mix of intuition and experience and we foster an environment where all voices are heard and nobody is afraid to make mistakes.

**Experience required**:

- 1 year of experience
- Relevant tertiary education in the sciences or business
- Proven skills in sales, territory management, presenting, influencing and time management
- Demonstrated competence in MS Word, Excel and PowerPoint
- Willingness to work a flexible schedule with occasional overnight travel
- Previous experience in medical device sales is advantageous

**Interested?**

At Device Technologies we are motivated by the opportunity our equipment provides to change people’s lives. We have a clear vision to ensure all our people feel valued and respected, can be themselves and can flourish as contributors to the success of our business.

Our promise is all qualified applicants will receive consideration for employment without regard to diversity of race, gender, sexual orientation, religion, ethnicity, disability, age and all the other wonderful characteristics that make us different.
- It is also a mandatory requirement for certain roles within our organisation, where the successful applicant may be required to present certifications and/or vaccinations status as per role requirements. Evidence of certificates or vaccination status will be requested during the interview process by management to qualify fit for role and prior to any offer._

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