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Engineer M365 Productivity and Collaboration
1 week ago
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Work type
Full time
1Hybrid
1Region
Australia
1Location
AustraliaQueensland
1Brand
Product and Technology
1Category
Engineer M365 Productivity and Collaboration (Senior) - South Bank, QLD
Apply now
Job no:
520857Brand:
Product and TechnologyWork type:
Full time, HybridLocation:
QueenslandCategories:
Information & Technology
At
Flight Centre Travel Group
(FCTG) our purpose is to
'open up the world for those who want to see' . Every day, we give people all around the world the opportunity to experience something really amazing – travelAs the Productivity and Collaboration Engineer in Enterprise Technology Services (ETS) you'll provide specialist knowledge primarily in the Productivity and Collaboration suite of applications, but also provide support services across other businesses including Networks, EUC, Telephony and Hybrid Cloud. If you have a strong background in any of these areas including the technologies used, and the ability to troubleshoot and resolve issues, please apply
This role will include a mix of responsibilities between general BAU support
as well as providing expert knowledge and experience on small to large
projects across these areas
Day in the life:
Ensures systems, solutions, and policies are thoroughly maintained and
documentedIdentifies automation opportunities & implements accordinglyAnalyses existing systems and operations and develops preventative
maintenance strategiesOffers 3rd level support to implemented solutionsWorks with vendors to resolve incidents when appropriatePlans, schedules and monitors work, to meet time and quality targetsFacilitates collaboration between stakeholders who share common
objectivesSelects appropriately from applicable standards, methods, tools and
applicationsUnderstands the importance of security of own work and the operation
of the organisationCalls out risks to the business as appropriateCommunicates complex information to a non-technical audienceYou'll be perfect for the role if you have:Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone.
Who we areSince our beginning, our vision has always been to open up the world for those who want to see.
As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting Together, we are a family (we call ourselves Flighties).We offer genuine opportunities for people to grow and evolve.
We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find theirBrightness of Future.
We encourage you to
DREAM BIG
through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities.
Do you have the ability to troubleshoot andresolve issues?Do you have the ability to troubleshoot andresolve issues?
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