Manager Marketing

8 hours ago

Sydney, Australia Visa Full time

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

**Join Visa: A Network Working for Everyone.**

**Job Description**:
**Overview**:
This delivery role is a combination of strategy and hands-on implementation. Embedded at the client’s office, you’ll enjoy working in a collaborative team alongside experts from the internal marketing strategy & planning, product, data and insights teams, as well as external partners to execute on best in-class through direct to customer communications strategies. This role is responsible for the digital marketing planning, design, implementation, and optimisation of customer campaigns, to drive portfolio optimisation.

**About you**

Bringing your know-how to the team, you will provide guidance and advice on operationalising requirements to personalise and deliver best-in-class communications and customer experiences. You're also a team player with strong verbal and written skills, ready to lend a helping hand wherever, when needed. Self-driven, you operate autonomously within your areas of expertise. If you have a background in martech, marketing automation, and/or CRM, then this role is one for you.

**What you’ll be doing in this role**:

- Be the conduit between Marketing and Analytics and help translate complex data concepts and requirements between the two teams and to other stakeholders.
- Manage stakeholders and build strong relationships with the client to deeply understand their capabilities, business objectives and challenges.
- Provide data-driven recommendations on enhancing customer experiences & business outcomes.
- Work with internal stakeholders and external agencies to facilitate the delivery of campaigns e.g. creating data briefs, assisting with testing and QA and be flexible and adaptable to assist Marketing team members with campaign coordination activities.
- Build, update and optimise web pages when required.
- Create bespoke campaign reports and monitor the effectiveness of communication programs.
- Analyse campaign results and present insights and recommendations back to the client.
- Collaborate with cross-functional teams such as Product, Brand, Legal, Data, Compliance, Digital & Customer Care to deliver best outcomes for marketing communication programs.
- Document processes, key learnings and best practices in artefacts that can be reused across the client’s business.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

This is a Full-time (12 month contract)

**Qualifications**:
What you will need to be successful:
5+ years’ experience in digital marketing, with at least 4 years’ experience in CRM/lifecycle marketing
Bachelor of Business
Tertiary qualifications in marketing and/or relevant field
CMS experience in platforms such as Adobe Experience Manager and Kentico (favourable but not essential)
Ability to deal with fast-paced environments and excel under pressure
Previous experience in Financial Services considered beneficial
Highly organised, proactive and dynamic
Demonstrated high level of communication skills, both verbal and written
Experience in working with external partners
Aptitude to learn and upskill across digital capabilities
Must have a strong understanding of marketing execution processes.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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