Client Success Manager
4 weeks ago
We’re deee-lighted to be helping our pals at a long-standing and successful agency on Brisbane’s Northside to find the missing piece in their puzzle - A brand spanking NEW Client Success Manager.
This beaut little agency has been kicking goals since 2006, and despite funky market conditions, they have encountered some really steady growth, in fact, they’ve had one of their best years yet in business.
Because they do it all so well, they also find that their clients really stick around for the longggg term. #How good?
**Now, let’s talk about the role**
Kept simply, there are three key pillars that make up this role.
- The customer
- Strategy
You’ll be front and centre with all things client related. You’ll be interpreting their requirements and will play a leading role in writing creative briefs, scoping and quoting projects, and they’ll be looking for your input into the overall digital strategy and creative process, too. And from a relationship perspective, you’ll be making sure clients are loved on. This means keeping them in the loop with reporting, providing them with market insights, and oftentimes, looking at ways to improve their overall ROI.
**Here’s what we’re looking for in YOU**
- You are a smart thinker who looks for ways to make things bigger, better, and more effective;
- You’ve got a strong eye for detail to manage the execution of conceptual ideas across multiple channels;
- You’ve got solid collaboration skills, and you derive a real sense of enjoyment from being a part of a creative process;
- You’re one of those people who can build rapport with people naturally, and you’re confident navigating the complexities of working with internal teams, and oftentimes clients with hyper-specific needs; And
- You’ve got experience working in an integrated agency _[but if you just so happen to be brand side, we’d still love to chat with you, too]_.
**Things to love about this role and biz.**
- The agency leader REALLY invests in you and your personal and professional development. Want to do a course that’ll amp up your brain power? He’s got you Want some advice around how to reach your financial goals? He can help support that too;
- The agency has a group of loyal, core people who have been working on the team for a number of years. This is a rarity in agency-land;
- The agency is close to public transport and has FREE parking nearby; And
- You can do good work, and go home. There’s no pressure to hang back and work crazy hours. Work-life balance is important for this team, and they appreciate that everyone has a life outside of work.
**So, how’s this all sounding?**
If the idea of being in an Account Manager gig like this excites you, then please, apply. But not just “I’ll flick my CV through kind-of-apply.” We want to know your story, the one that’s behind your CV. Tell us who you are, what you’re proud of, and of course, why you think this role is #SoYou.
Want to chat before you apply? You can do that, too
Here’s how you’ll find us.
-
Client Success Manager
3 weeks ago
Melbourne, Australia Edrolo Full time**Client Success Manager**: **Summary**: Our Client Success Managers (CSMs) work with our school partners to build and foster strong relationships. CSMs ensure partner schools are set up for success and see the value in Edrolo's products. As a CSM you will work with schools throughout the school year; from setting them up with specific school strategies and...
-
Client Success Manager
3 weeks ago
Melbourne, Australia Edrolo Full timeClient Success Manager Summary Our Client Success Managers (CSMs) work with our school partners to build and foster strong relationships. CSMs ensure partner schools are set up for success and see the value in Edrolo's products. As a CSM you will work with schools throughout the school year; from setting them up with specific school strategies and...
-
Client Success Manager
1 week ago
Melbourne, Victoria, Australia Edrolo Full timeClient Success ManagerSummaryOur Client Success Managers (CSMs) work with our school partners to build and foster strong relationships. CSMs ensure partner schools are set up for success and see the value in Edrolo's products. As a CSM you will work with schools throughout the school year; from setting them up with specific school strategies and training,...
-
Client Success Manager
4 weeks ago
Melbourne, Australia ReadyTech Group Full time**About the role**: ReadyTech’s VETtrak Student Management Software has played a significant part in the Australian VET journey for 20+ years. In fact, many of our customers have been trusting our software and services to power their student management and compliance requirements from the very beginning. As a Client Success Manager you will develop...
-
Client Success Manager
1 month ago
Melbourne, Australia Intelerad Full timeCompany Description Become part of our growing community of bright, motivated people who are dedicated and inspired by what they do best. Principled, honest, and supremely attentive are qualities that set us apart and guide our decisions, every day. Our creative approach to technology continuously breaks new ground so that our customers can do more.Over the...
-
Client Success Manager
1 week ago
Melbourne, Victoria, Australia Anton Murray Consulting Full timeMelbourne- Asset Management- PermanentOur client provides a white label technology platform that can be utilised by third party capital raisers to facilitate investor aggregation and provide administration services across the full lifecycle of their investment.They're a rapidly growing organization with a vision to make alternative assets more accessible to...
-
Client Success Manager
1 week ago
Melbourne, Victoria, Australia Anton Murray Consulting Full timeMelbourneAsset ManagementPermanentOur client provides a white label technology platform that can be utilised by third party capital raisers to facilitate investor aggregation and provide administration services across the full lifecycle of their investment.They're a rapidly growing organization with a vision to make alternative assets more accessible to...
-
Client Success Manager
1 day ago
Melbourne, Australia Edrolo Full timeClient Success Manager Summary Our Client Success Managers (CSMs) work with our school partners to build and foster strong relationships. CSMs ensure partner schools are set up for success and see the value in Edrolo's products. As a CSM you will work with schools throughout the school year; from setting them up with...
-
Client Success Manager
2 weeks ago
Melbourne, Australia Edrolo Full timeSummary Our Client Success Managers (CSMs) work with our school partners to build and foster strong relationships. CSMs ensure partner schools are set up for success and see the value in Edrolo's products. As a CSM you will work with schools throughout the school year; from setting them up with specific school strategies and training, checking in and...
-
Client Success Manager
1 week ago
Melbourne, Victoria, Australia ReadyTech Group Full timeAbout the role:ReadyTech's VETtrak Student Management Software has played a significant part in the Australian VET journey for 20+ years. In fact, many of our customers have been trusting our software and services to power their student management and compliance requirements from the very beginning.As a Client Success Manager you will develop long-lasting...
-
Client Success Manager
1 week ago
Melbourne, Victoria, Australia Edrolo Full timeSummaryOur Client Success Managers (CSMs) work with our school partners to build and foster strong relationships. CSMs ensure partner schools are set up for success and see the value in Edrolo's products. As a CSM you will work with schools throughout the school year; from setting them up with specific school strategies and training, checking in and...
-
Client Success Manager
3 weeks ago
Melbourne, Australia ReadyTech Full timePosition description Apply now Share ...
-
Client Success Manager
3 weeks ago
South Melbourne, Australia Megantic Full time**LOCATION: Melbourne VIC** **Account & Relationship Management (Sales)** Join a market leading, award winning SEO agency in an exciting stage of growth, with a newly created leadership role reporting to our Head of SEO as Client Success Manager. Megantic has over 10 years of SEO experience with a team of over 130 in four countries globally continuing to...
-
Client Success Manager
1 week ago
Melbourne, Victoria, Australia Centorrino Technologies Full timeAre You Ready for an Exciting New Tech Challenge? Look no further than Centorrino TechnologiesAt Centorrino Technologies, we're not just another tech company - we're a community that thrives on excellence. We're thrilled to announce our certifications as a Great Place to Work for 2023, Best Places to Work for 2022 and 2023, and Best Places to Work in Tech...
-
Client Success Manager
1 week ago
South Melbourne, Victoria, Australia Megantic Full timeLOCATION:Melbourne VICAccount & Relationship Management (Sales)Join a market leading, award winning SEO agency in an exciting stage of growth, with a newly created leadership role reporting to our Head of SEO as Client Success Manager. Megantic has over 10 years of SEO experience with a team of over 130 in four countries globally continuing to offer...
-
Client Success Manager
3 weeks ago
Melbourne, Australia Accesso Full time**Position Overview**: - Do you love tech, but have a passion for people too? As a Client Success Manager ** **you will be responsible for owning and developing the relationship with clients and promoting the use of **_accesso_** services and products. As a part of the **_accesso_** Ticketing Group, you will contribute to helping our clients sell more...
-
Client Success Manager
1 week ago
Melbourne, Victoria, Australia Accesso Full timePosition Overview: Do you love tech, but have a passion for people too? As a Client Success Manager you will be responsible for owning and developing the relationship with clients and promoting the use of_accesso_ services and products. As a part of the_accesso_ Ticketing Group, you will contribute to helping our clients sell more tickets, streamline...
-
Client Success Manager
6 days ago
Melbourne, Australia Epsilon Full time**Company Description** About Epsilon Retail Media Network** Epsilon Retail Media is the first platform to couple AI with person-first identity in the ad server, bringing people-based intelligence to retail media, enabling retailers and advertisers to exponentially grow their ability to drive sales while increasing brand loyalty. Built on Epsilon’s core...
-
Client Success Manager
1 month ago
Melbourne, Australia Epsilon Full timeJob Description Why join us? We are one global company made up exclusively of knowledgeable, passionate, and creative individuals with expansive experience coming together to reach shared goals. Above all, we are committed to promoting diversity and inclusivity within the workplace. We want to ensure that no job applicant, temporary worker or...
-
Client Success Manager
3 weeks ago
Melbourne, Australia Epsilon Full timeJob Description Why join us? We are one global company made up exclusively of knowledgeable, passionate, and creative individuals with expansive experience coming together to reach shared goals. Above all, we are committed to promoting diversity and inclusivity within the workplace. We want to ensure that no job applicant, temporary worker or...
