Technology Change Lead

5 months ago

Sydney, Australia Energy Locals Full time

Sydney or Melbourne

Looking to join a team that’s small enough that your contribution is noticed, valued, and appreciated?

Our work and partnerships in the renewable space have seen us recently awarded Finders Green Energy Retailer of the year for the second year in a row. We’ve also recently been named as one of Australia’s best electricity providers by CHOICE.

We’ve seen an explosion in customer numbers recently and expect this growth to continue as we explore new products and services to exceed our customers’ expectations.

**This is where you could come in**:
The Change Lead is responsible for leading change management efforts and driving continuous improvement in our operations across a 6 month fixed-term period. This role involves collaborating with technology teams and business stakeholders to facilitate seamless system enhancements, conducting impact analyses, and designing effective training programs. The Change Lead ensures business users are prepared and equipped to maximize the use of new systems, thereby contributing to the company’s mission of delivering cleaner, cheaper, and more reliable power.

**What you’ll be responsible for**:

- Change management leadership
- System enhancement collaboration
- Process analysis and optimisation
- Training program development
- Communication strategy implementation
- Business readiness and handover
- Post-implementation support

**Our culture**:

- Customer obsessed: we’re a little bit obsessed with providing great service to our customers and partners, and we go out of our way to achieve it
- Hungry for growth: we’re action orientated and hungry to find ways to grow
- Commercially grounded: we make pragmatic decisions, we think through the consequences of our actions
- Put teamwork first: we work together and treat problems as shared
- Communicate with clarity: we cut to the chase

**Who you will be working with?**:
You will be part of a great team environment, where we work hard and laugh in equal measure. We’re a passionate bunch of people from a variety of backgrounds; adding to the eclectic mix.

We operate a hybrid working environment which looks like some days spent working from our Cremorne office and some days working from home.

**Enough about us, let’s hear about you**:

- An experienced Change Lead or Operations Team Lead with a passion for continuous improvement and training within the Australian energy industry.
- Strong communication, analytical, and leadership skills are essential, along with resilience and adaptability to navigate challenges.
- Ability to multitask and work well under pressure

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