Administration Employee

3 weeks ago

Belconnen, Australia IRT Full time

**About IRT**
- Founded in 1969, IRT’s mission was to provide better options in housing and care for older people. Now 50 years later, our purpose remains the same.

We improve the lives of more than 9100 people every day in NSW, the ACT and Qld. We’re one of Australia’s largest community-owned providers of independent living, aged care and home care. We’re proud to have more than 40 communities and home care service hubs in NSW, the ACT and Qld.

IRT is an equal opportunity employer. We find excellence in diversity and are committed to creating an inclusive environment for all employees. We are proud of our culture and employ people across a diverse range of occupations, backgrounds and skills, who are passionate and committed to creating a better world for all older Australians.

**About the Role**

**IRT aged care centre** Kangara Waters**, Belconnen** is seeking an enthusiastic and passionate **Receptionist/Administration Officer**to join the team in our Aged Care Centre on a **Part time role to work Wednesday, Thursday and Friday, 9:00am to 5:00pm**.

**Your work may include**:

- Be the first point of contact for residents, families, visitors and external parties at IRT Kangara Waters.
- Work collaboratively with both the sales and operations team as well as external suppliers, residents and their families to manage the execution of additional services for new Aged Care residents.
- On boarding of all Aged Care residents opting to take up the additional services offer, ensuring the products and services are received as described and the correct financial and contractual processes are executed in a timely and professional manner.
- Ongoing, support the Aged Care Centre team and be a key point of contact in the delivery of additional services for residents, their families.
- Promote IRT image and policies in all day to day activities
- Providing high quality administration support to the Care Manager and exceptional customer service to internal and external customers.
- Using IRT systems and technologies to update relevant records and to perform clerical activities
- Ensure confidentiality surrounding our residents is maintained.
- Manage client enquiries, deliveries, dispatches and visitors
- Respond to complaints and find appropriate solutions
- Collaborate between departments to support in aid of attending to resident requests

**To Be Successful You Will Have**
- Previous experience in an administration role/ customer service
- Excellent organisational skills with the ability to manage multiple projects and tasks at one time
- High level communication (written and verbal) and interpersonal skills
- Proven administration, documentation and report writing skills
- Demonstrated problem solving ability and negotiation skills
- Proven attention to detail and accuracy
- Demonstrate a proficiency using tablets, smart phone technology and computer systems including Microsoft Outlook, Word, Excel and organisational systems
- Current driver’s licence
- Certificate III in Business Administration (desirable)

**Benefits for You**
- Competitive pay and more cash in your pocket (less tax) with not-for-profit salary packaging
- Flexible working conditions
- Birthday leave - relax and take a day off on us
- Professional and career development opportunities
- Multiple career pathways
- Discounted gym memberships
- Free counselling via Employee Assistance Program (EAP) and staff wellness program

**How to Apply

  • Home Care Employee

    6 months ago

    Belconnen, Australia IRT Full time

    Home Care Employee - ACT **About IRT** Founded in 1969, IRT’s mission was to provide better options in housing and care for older people. Now 50 years later, our purpose remains the same. We improve the lives of more than 9100 people every day in NSW, the ACT and Qld. We’re one of Australia’s largest community-owned providers of independent living,...

  • Administrative Assistant

    7 months ago

    Belconnen, Australia Capital Region Community Services Full time

    **Introduction**: Are you a super-organised administrator with an interest in Early Education? Do you thrive in a dynamic and diverse work environment? If so, we have the perfect opportunity for you to shine! Join our Children's Services Admin Team (CSAT) and be the first point of contact for inquiries about CRCS's Early Education programs. Reporting to the...

  • Home Care Employee

    4 months ago

    Belconnen, Australia IRT Full time

    **About IRT** - Founded in 1969, IRT’s mission was to provide better options in housing and care for older people. Now 50 years later, our purpose remains the same. We improve the lives of more than 9100 people every day in NSW, the ACT and Qld. We’re one of Australia’s largest community-owned providers of independent living, aged care and home care....

  • Home Care Employee

    7 months ago

    Belconnen, Australia IRT Full time

    Home Care Employee - ACT ( Med Comp Cert) **About IRT** Founded in 1969, IRT’s mission was to provide better options in housing and care for older people. Now 50 years later, our purpose remains the same. We improve the lives of more than 9100 people every day in NSW, the ACT and Qld. We’re one of Australia’s largest community-owned providers of...

  • Customer Service Officer

    1 month ago

    Belconnen, Australia Capital Region Community Services Full time

    **Introduction**: About the Customer Service Officer position As a Customer Service Officer within CRCS Therapeutic Services, you have an important dual role at CRCS. In addition to providing high level customer service as part of the Wellbeings reception function you will also play an important role in supporting the Senior Manager with administrative...

  • Customer Service Officer

    4 weeks ago

    Belconnen, Australia Capital Region Community Services Ltd Full time

    About the Customer Service Officer position As a Customer Service Officer within CRCS Therapeutic Services, you have an important dual role at CRCS.  In addition to providing high level customer service as part of the Wellbeings reception function you will also play an important role in supporting the Senior Manager with administrative functions to enable...

  • Customer Service Officer

    6 months ago

    Belconnen, Australia Capital Region Community Services Full time

    **Introduction**: About the role The Customer Service Officer position is responsible for assisting the day-to-day operations of reception, including answering incoming phone calls and front office participant support, point of sales, information and referral to CRCS services, bookings, database usage, opening and close of reception, record keeping. The...

  • Customer Service Liaison

    4 weeks ago

    Belconnen, ACT, Australia Capital Region Community Services Ltd Full time

    About Us">Capital Region Community Services (CRCS) is a leading provider of high-quality, integrated programs and services to individuals, families, children, and young people in the Belconnen region. Our mission is to empower self-determination and reduce social isolation through collaborative partnerships with community members, organizations, and...

  • Lead Educator

    6 months ago

    Belconnen, Australia Capital Region Community Services Full time

    **Introduction**: The Lead Educator provides a high standard of Education and Care through the development and implementation of contemporary Early Childhood Education or Middle Childhood Education Programs that reflects the Principles and Practices of the Early Years Learning Framework or My Time Our Place Framework. The Lead Educator is required to oversee...

  • Medical Receptionist

    7 months ago

    Belconnen, Australia For Health Group Full time

    About Us Elevate your healthcare career by becoming a vital member of the ForHealth Medical Centres family. We're a trailblazer in delivering top-notch, accessible healthcare, boasting an expansive network of 80+ medical centres and over 1300 independent health practitioners nationwide. Together, we contribute to more than 7 million patient consultations...

  • Medical Receptionist Belconnen Casual

    7 months ago

    Belconnen, Australia For Health Group Full time

    About Us Elevate your healthcare career by becoming a vital member of the ForHealth Medical Centres family. We're a trailblazer in delivering top-notch, accessible healthcare, boasting an expansive network of 80+ medical centres and over 1300 independent health practitioners nationwide. Together, we contribute to more than 7 million patient consultations...

  • Intake Group Support Role

    2 weeks ago

    Belconnen, Australia Social Minds Counselling & Services Full time

    **Intake/Group Support Role** **Social Minds Counselling** Our team of skilled professionals works collaboratively to create a supportive environment for both individual and group therapy. We are seeking a motivated and empathetic group therapy assistant to join our team and help facilitate and manage group counselling sessions. **Job Summary**: We are...

  • Outside School Hours Care

    7 months ago

    Belconnen, Australia Capital Region Community Services Full time

    **Introduction**: About the role We are seeking a dedicated and enthusiastic 2IC with a strong ability to guide, mentor, and empower our team. Your proficiency lies in identifying and nurturing each educator's unique strengths while leading with positivity and confidence. As an approachable and caring individual, you effortlessly connect with families,...

  • Operations Team Leader

    3 weeks ago

    Belconnen, Australia The Good Guys Full time

    **Job no**:513189 **Work type**:Permanent Full Time **Location**:ACT - Metro **Categories**:Customer Service, Administration & Operations **Advertised**:11 Dec 2024 AUS Eastern Daylight Time **Applications close**:08 Jan 2025 AUS Eastern Daylight Time **About Us** At The Good Guys we‘re driven by our purpose to help families live better for less. Part of...

  • Diploma Qualified Educator

    7 months ago

    Belconnen, Australia Capital Region Community Services Full time

    **Introduction**: - Love education? Make a difference in children's lives! - Salary packaging to increase take home pay with extra paid leave - Join a creative, supportive work culture for career growth, development, and mentorship. About the role Remember when you came to work each day positive and pumped and the reason you went into early education as a...

  • Diploma Qualified Educator

    7 months ago

    Belconnen, Australia Capital Region Community Services Full time

    **Introduction**: - Love education? Make a difference in children's lives! - Salary packaging to increase take home pay with extra paid leave - Join a creative, supportive work culture for career growth, development, and mentorship. About the role Remember when you came to work each day positive and pumped and the reason you went into early education as a...

  • Medical Receptionist

    6 months ago

    Belconnen, Australia Partnered Health Full time

    ACT - Belconnen - Part-time, 20-30 hours per week - Enjoy a wide range of special offers and benefits! - Discover a new level of career fulfilment and management support **North Canberra Family Practice forms part of Partnered Health Medical Centres, one of Australia’s leading primary healthcare providers with over 60 clinics located throughout...

  • Medical Receptionist

    1 day ago

    Belconnen, Australia Partnered Health Full time

    Provide a consistent & high-quality experience for our patients - Support our doctors & nurses in delivering the very best healthcare - Discover a new level of career fulfilment and management support **North Canberra Family Practice forms part of Partnered Health Medical Centres, one of Australia’s leading primary healthcare providers with over 60...

  • Oshc Educators

    7 months ago

    Belconnen, Australia Capital Region Community Services Full time

    **Introduction**: - Love education? Make a difference in children's lives! - Great team environment and supportive organisational culture - Join a creative, supportive work culture for career growth and development About the role Join our friendly and professional team at Capital Region Community Services (CRCS) as a casual Educator. We are seeking...

  • Concession Supervisor

    1 day ago

    Belconnen, Australia Seed Heritage Full time

    Up to 50% off product, $1K yearly clothing allowance & bonus potential! - Permanent Full Time role with an iconic Australian fashion retailer - Clear career pathway towards future leadership opportunities Seed are currently recruiting for an experienced, fashion forward and inspirational leader to manage our beautiful **Concession Pad **at **Myer...