Front Office Manager

3 weeks ago

Melbourne, Australia Holmesglen Private Hospital Full time

Front Office Manager
- Full Time 12 month contract (possibility of permanancy)
- Holmesglen Private Hospital

Are you looking for a challenging yet rewarding position with an organisation that allows you to be a part of something bigger?

This is a 12 month contracted position with the possibility of permanency.

Enthusiastic individuals who can demonstrate proven experience in a management role, a commitment to patient care and customer service are encouraged to apply.

**As the Front Office Manager your responsibilities will include**:

- Understanding of hospital administration processes from pre-admissions to discharge including informed financial consents, private health funding eligibility, patient accounts, billings, debtors collection, accounts payable
- Rosters, staffing and supervision of staff including reception, pre-admissions, discharges, billing, theatre bookings, Process review and ongoing change management
- Handling of enquiries and complaint resolution
- Experience in managing and leading a team
- Direct reports (average 20 staff) may include catering and environmental departments

Holmesglen Private Hospital is a comprehensive 147 bed acute private hospital. Our hospital offers highly specialised services including: 5 Wards, Intensive Care Unit and Coronary Care Unit, Emergency Department, 7 Operating Suites, Catheter Laboratory, Day of Surgery Admission and Day Oncology services.

**Essential Criteria**:

- Promote a positive and collaborative team work environment and an efficient business culture
- Assisting and coordinating internal and external audits
- Sound knowledge and understanding of medical terminology
- Excellent interpersonal, verbal and written communication skills
- Exceptional organisational and time management skills as well as an ability to multi-task
- Professional and pleasant demeanour
- Ability to develop positive relationships with a diverse range of people both internal and external
- Willingness and ability to learn and complete new tasks and the flexibility to embrace change
- Ability to work both autonomously and collaboratively within the scope of the role

**Applications close**: 2nd March 2023

**For further enquiries**: Keryn Hopkins 9567 9151

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