Workplace Technology Specialist

6 months ago

Brisbane, Australia Aurecon Group Full time

Workplace Technology Specialist - Part time (3-4days per week)

Want to bring ideas to life?

You’re in the right place. If you’re looking for a fresh challenge, why choose Aurecon? It comes down to one, crucial question. What kind of world do you want to create for the next generation? Truth is, the decisions being made right now will determine the future of everything - from the local community to the entire planet. One of those decisions is: who do you decide to work for?

How will your ideas contribute to shaping what’s next?

We're on the lookout for a friendly and bright individual with exceptional customer service skills to join our vibrant team. In this exciting position, you won't just be supporting technology; you'll be shaping the way we provide top-notch service to our colleagues.

As Workplace Technology Specialist, your primary focus will be delivering outstanding guidance and support to our Aurecon offices, employees, clients and partners. You'll work with a close knit local and global team, fostering a sense of camaraderie as we collectively strive to meet the needs of our organisation.

Your Responsibilities:

- Customer-Centric Support: Providing exceptional support and service to end users, ensuring their needs are met promptly and effectively.
- Technology Integration: Assisting with technology deployment, ensuring seamless integration of laptops and mobile devices.
- Collaboration Champion: Supporting MS Teams hybrid meetings, live events, and video conference endpoints to facilitate efficient collaboration.
- Asset Management: Keeping accurate records of IT equipment, including laptops, tablets, and mobile phones.
- Relationship Building: Establishing and nurturing relationships across the organisation, including senior-level management.

How will your future be shaped by us?

Joining Aurecon means you’ll be at the award-winning edge of innovation and sustainability. AFR ranked us Top 5 among sustainability leaders and Top 3 of all innovative companies in professional services. One Consult awarded us an innovative design award. Plus, we were Consult Australia’s large firm of the year.

You really can bring your whole self to work and be confident your voice will be heard. We don’t just claim we’re inclusive and innovative, as proven by the independent awards and accreditations we’ve gained. We’ve been recognised for our innovation culture, gender equality and our LGBTI+ inclusion. Plus, we have a robust Reconciliation Action Plan - our fourth edition since 2014.

On a personal level you’ll have access to flexible work hours, remote work, working holidays, part-time and job share options. You’ll continue to grow, thanks to learning and development opportunities that further your eminence, leadership, and professional accreditations. Outside of work, you’ll be further supported with competitive paid parental leave, cultural public holiday swaps, plus wellbeing support programmes.

What are we looking for from you?

At Aurecon, we appreciate diverse perspectives and experiences. We're seeking individuals who are passionate about customer service, problem-solving and contributing their unique talents to our dynamic team. We encourage team players who can transform ideas into reality through collaboration.

Qualifications and Traits We're Looking For:

- Passion for Learning: A genuine interest in continuous learning and shaping the future.
- Varied Background: Broad experiences throughout your career, showcasing your ability to work collaboratively.
- Tech Enthusiasm: While prior IT and professional service experience is a plus, customer focussed individuals with a passion for technology are welcome.
- Tech-Savvy: Proficiency in Microsoft Windows operating systems and Microsoft Office 365.
- Analytical Thinker: Strong critical thinking and analytical skills, capable of questioning assumptions.
- Communication Pro: Excellent communication skills, essential for providing advice and achieving results within a busy office environment.

If you're a dedicated individual with a passion for customer service and a desire to grow in the field of Information Technology, we encourage you to apply. Join our team and help us shape a brighter future at Aurecon

Who is Aurecon?

Aurecon’s strength has always been our people. It’s our people who build our shared purpose and bring ideas to life. It’s our people who imagine and co-create with our clients a better future for people and the planet. Of course, you’ll probably know lots of our award-winning projects. The new Allianz Stadium in Sydney? That was us. Tāmaki Regeneration in Auckland? That was us too. And the Tseung Kwan O Interchange in Hong Kong? You guessed it, us. So, when you join us, you’ll be joining a community working together to tackle some of the world’s most complex challenges.

Ready to bring ideas to life?

Then please apply. Remember, it’s you and how you bring ideas to life which are important.

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